IDFC FIRST Bank Client Success Partner Reviews

Likes

Nothing is there to like about this bank

Dislikes

Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Working as a Customer Service Executive at IDFC First Bank has been a positive experience for me. What stands out is the team atmosphere, everyone’s willing to help out when needed, which makes things smoother.

Dislikes

No real complaints so far, it’s been a good place to grow

Likes

Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh

Dislikes

High pressure job and insurance is asking every month

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Pathetic Work culture. As seniors are a liability on the company. They don't know how to treat employees and especially Management Trainees . Seniors don't even know how to talk in English and maintain corporate culture as well as don't know even how to run the laptop and basic things and not even help the subordinates due to which they micromanage the subordinates .

Dislikes

Nothing except salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security is good when you are a good performar.

Dislikes

No transparency in appraisal and bank is not stable on their own policy they're changing it every quarter they are not driving according to the market need. They guys doesn't have clear vision.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

HIGH WORK PRESSURE TARGET PRESSURE EVEN THEY WILL ASK FOR WORK THAT IS NOT IN YOUR KRA. NO LEAVE ON WEEKEND THEY WILL CALL YOH IN NAME OF ACTIVITY. BRANCH MANAGER WILL CLOSE BRANCH.AT 9:30PM JUST TO TORTURE YOU

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Good work life balance. Lots of learning opportunities.

Dislikes

Recent management changes. Every day is like a ticking time bomb. Nit sure when you will loose your job for petty mistake.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only Incentive structure was good last year. But from this FY that has also being demolished. Only BO is happy as they were getting yearly bonus apart from monthly incentive.

Dislikes

Management decision about Products. They should allocate products variants according to the geography. Also Sales Manager should be there primary focus as they are the bridge between ground staff and management. But Sales Managers are only questioned all the time. Branch Managers only give instructions to SM but when it comes to appreciation, they take all but not give the credit to SM. And CH doesn't understand this point of view. Also there are only virtual trainings which isn't effective at all. Alteast twice in a year SM shiuld be asked for a training in a region. This helps to boost up there confidence. Many rights has been taken from SM in branch such as MS Excel, TCS view rights etc.. Due to this many things which can help in building Sales relationship doesn't work. For all such things SM has to beg Ops team and BM for support. There is not a single platform where SM can directly talk to concerned team for resolving the problems, no one from Backened team pick up phone for quick solution. SFDC is the weakest in this Bank. It is very slow and complicated as well....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Strong training on personal finance products and had a fun time working with a good verity of client profiles

Dislikes

sometimes it can be hectic but the team is extremely supportive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance and Skill Development and learning

Dislikes

Promotion and salery hike is very minimal and very bad support from support functions

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Idfc bank best thing is about the incentive structure. Second one thing is working time is also best.

Dislikes

Idfc worst thing is about the Internal promotion culture or anybody want to change role both things is worst. Company HR culture is also not supportive.

Likes

Many employees at IDFC First Bank appreciate the positive work environment, supportive colleagues, good learning and growth opportunities, a focus on work-life balance with flexible schedules, and the chance to contribute to a company that values ethics and technology in its banking approach.

Dislikes

According to employee reviews, some common dislikes about working at IDFC First Bank include: extreme pressure to meet targets, poor work-life balance, lack of recognition for hard work, frequent organizational changes, a toxic work culture with office politics, and inadequate support from management; many also mention concerns regarding job security and a lack of clear career progression paths.

Likes

It has good compensation and promotion policy for internal talent Top Leadership has lot of focus in driving the bank forward

Dislikes

It lags in overall learning and development of talent Support teams are somewhat inefficient

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Good work life balance and learning. Really a great place to work:) Hybrid working allowed and also permanent remote work for certain roles is currently allowed.

Dislikes

Appraisals are average, can do better.

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

In sales work life balance is not present. Even in other products as well company culture is average, very aggressive for customer service to give results which is making employees feel frustrated due to work load and unable to manage work life balance. Too frequent changes in organisation is also affecting employees growth working hard from many years.

Dislikes

Work life balance Growth Too frequent changes in organisation regarding product policy and hierarchy

Work Details

Work days: Monday to Saturday (Strict Timings)