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IDFC FIRST Bank

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based on 10.6k Reviews

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Top Rated Banking Company - 2024

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IDFC FIRST Bank Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 3 Mar, 2025

Overall Rating

3.8/5

based on 29 reviews

Rating distribution

5

11 (37.9%)

4

9 (31.0%)

3

5 (17.2%)

2

2 (6.9%)

1

2 (6.9%)

Category Ratings

4.2

Salary

4.0

Job security

3.5

Skill development

3.4

Company culture

3.4

Promotions

3.3

Work satisfaction

3.1

Work-life balance

What employees say about IDFC FIRST Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

56% employees reported

Flexible timing

52% employees reported

No travel

50% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

15 reviews

3.8

Rated by Men

14 reviews

IDFC FIRST Bank is rated 3.8 out of 5 stars on AmbitionBox, based on 29 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction wi ... Read more

IDFC FIRST Bank is rated 3.8 out of 5 stars on AmbitionBox, based on 29 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

29 reviews found

Sort by: Popular

Senior Officer in Bangalore / Bengaluru

Senior officer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2022

Likes

Idfc first bank everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Total good time

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Flexi Banker in Bangalore / Bengaluru

Banking & Finance Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Jun 2020

Likes

Good Work environment and culture. Teammates are supportive and the management is good. They give good salary hike and bouns. Due to covid-19 it become some what difference in culture and environment compare to previous months with huge work pressure but in that situation also I work hard and doing gud performance in the work.

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is a lot of politics in the environment and lot of work pressure. Salary is decent but I want do I my profile job like HR field want to go new environment with new culture with a job change

Work Details

The is quite interesting in the beginning some what I struggled but later I learnt everything on the job

Work timings: Strict Timings

Work related travel: This is a desk job.

Coordinator in Bangalore / Bengaluru

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 23 Apr 2021

Likes

Management

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Good

Dislikes

Salary not good

Promotions - Poor
Work-life balance - Poor

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Top IDFC FIRST Bank Interview Questions

asked in Senior Officer interview

Q1. In cheque, what is the number beside cheque number

View answers (12)

asked in Credit Manager interview

Q2. How much cases you can process on daily basis?

View answers (8)

Get interview-ready with top interview questions

View all 184 questions

asked in Sales Officer interview

Q3. How do we sale our product

View answers (5)

asked in Salesforce Developer interview

Q4. What are the types of integration available with Salesforce?

View answers (2)

asked in Senior Banking Officer interview

Q5. Difference b/w current and saving acc Why banking What is repo rate Service ... read more

View answers (10)

Credit Relationship Officer - Micro business loan in Bangalore / Bengaluru

Full Time

·

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

Company culture - Good
Work-life balance - Excellent

Dislikes

Salary - Poor
Job security - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Sales Officer in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Apr 2019

Likes

Working environment was good..... Learning new things every day

Skill development - Good

Dislikes

More pleasure was there and met good as well as bad persons no leaves was getting if it is emergency also

Job security - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Learning new things every day

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Manager in Bangalore / Bengaluru

Retail banking Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 02 Jul 2019

Likes

Good work life blance

Work-life balance - Good

Dislikes

Sales pressure is truly high. There is no clear vision for achievements. Growth and learning is not given importance. No recongnition is given for your hard work.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

My work was basically a referral target but was also pressured to do sales. Apart from looking into brach operation you had to go for client meetings. The sales pressure was really challenging. And no support from sr. Management.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sales Coordinator in Bangalore / Bengaluru

Personal loan Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2019

Likes

Work environment

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary/appraisal

Work Details

Working in Capital first is so excited, good place for working but lots of pressure during work hours. I learn lots of things here,. Long hours of the job.i can't manage the life balance.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about IDFC FIRST Bank.

Assistant Manager in Bangalore / Bengaluru

Branch banking Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Nov 2018

Likes

There is no meeting in evening. No late sitting.

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not much to learn

Work Details

It balanced as customer base is still creating. Service and sales

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

CSE In Escalation in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 22 Jan 2024

Overall Rating

What people are saying about IDFC FIRST Bank

View All

a senior business analyst

Salary discussion

For a BA/PM, is 50% increment on current salary is too much to ask? Background: MBA from IIM, BE - Computer Science from tier 2 college, ~3 Years experience.

Got a question about IDFC FIRST Bank?

Ask anonymously on communities.

Jobs at IDFC FIRST Bank

Sales Manager-Business Loan

Kota

2-5 Yrs

₹ 6-10 LPA

Banker-Authorizer

Mumbai Suburban, Mumbai +1

5-10 Yrs

Not Disclosed

Area Sales Manager - Gold Loan

Mumbai

5-10 Yrs

Not Disclosed

Deputy Manager-Acquisition (Household)(Sales - Savings Account)

Mumbai

1-3 Yrs

₹ 3-4 LPA

Banker-Customer Experience

Mumbai

2-7 Yrs

Not Disclosed

Mumbai, Central mumbai +1

0-1 Yrs

₹ 3-4.75 LPA

Product Lead - MEL/Unsecured Loans

Mumbai

10-15 Yrs

Not Disclosed

Deputy Manager-Acquisition (Current Account)

Kolkata

1-3 Yrs

Not Disclosed

Associate Manager - Current Account (Sales)

Mumbai

1-5 Yrs

Not Disclosed

Senior Talent Acquisition Manager

Goregaon, Mumbai

5-10 Yrs

₹ 12-18 LPA

More about working at IDFC FIRST Bank

HQ - Mumbai, Maharashtra, India
Banking
10k-50k Employees (India)
Public
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 56% of empl...oyees reported the working days at IDFC FIRST Bank as Monday to Saturday. 52% employees reported the work timings at IDFC FIRST Bank as Flexible timing. Read more

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IDFC FIRST Bank Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Deputy Manager 38 salaries	₹3.4 L/yr - ₹8 L/yr
Senior Officer 15 salaries	₹3.1 L/yr - ₹5.1 L/yr
Senior Sales Officer 9 salaries	₹3.3 L/yr - ₹4.3 L/yr
Flexi Banker 9 salaries	₹4.1 L/yr - ₹7 L/yr
Deputy Branch Manager 8 salaries	₹6.8 L/yr - ₹12.5 L/yr

Explore more salaries

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