IBM is rated
3.7 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IBM is rated
3.7 out of 5 stars on
AmbitionBox, based on 22 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IBM Technical Support Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
22 reviews found
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Popular
Technical Support Representative in
Navi Mumbai
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Good company
Dislikes
No any Dislikes
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Representative in
Bangalore Rural
Good Organisation ever seen. Supportive. Skill development session attend by IBM itself. Job security, always taking care of diversity. For Diversity it is really good company. A
Dislikes
Issues with compensation and benefits.
Issues with transport facility. Issue's with domestic processes. As client location there are too many restrictions.
Work Details
Ok
Work days: Monday to Friday
(Strict Timings)
Technical Support Representative in
Gurgaon / Gurugram
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Jun 2019
Likes
IBM is a Brand and a father of IT , rest can be known through Google because it has the right information instead reviews..
Dislikes
NA
Work Details
Exciting
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Representative in
Bangalore / Bengaluru
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Aug 2020
Likes
Job security
Dislikes
No leaves
Technical Support Representative in
Pune
DBA / Data warehousing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Jan 2019
Likes
The company is open to innovation and readily adopts latest technology. I also like the employee re-hire policy here.
Dislikes
Sometimes the work pressure is high.
Work Details
It's an opportunity to learn
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Representative in
Gurgaon / Gurugram
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 07 Jun 2019
Likes
Nothing at all
Dislikes
It is not at all employee centric.
Work Details
Work timings: Strict Timings
Technical Support Representative in
Bangalore / Bengaluru
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 12 Feb 2018
Likes
Job security is there as long as you are perfect and non compliant in your work.
Dislikes
No work life balance,no cab for EMEA shifts,no coffee and tea vending machines,no fun,total boredom,forget hike,forget appraisal,small Indian companies have more and better facilties,team outings may be once in 3 years,for one.day sick leave they will ask you tom submit prescriptions,managers have nil managing techniques,they don't even care if you are dead or alive as long as u come to office and are on avail....Read More
Work Details
Boring
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Representative in
Noida
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 05 Sep 2018
Overall Rating
Technical Support Representative in
Bangalore / Bengaluru
Technical support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 17 Apr 2019
Likes
Meeting good people
Dislikes
The management
Work Details
Hectic, no mercy was asked to work even when i was sick and vomiting
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Representative in
Noida
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Sep 2017
Likes
The working environment of the company is excellent,nice people around you makes the work more of a joy. Career wise it's a great firm to start with.
Dislikes
Slow growth and low salary
Work Details
Work is not hectic however one should maintain the integrity.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Representative in
Noida
Services Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2018
Likes
Leave and comp off policy is good
Dislikes
No growth opportunity
No learning and skill enhancement opportunity
Work Details
Work was pure backend profile of ticketing
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Representative in
Gurgaon / Gurugram
Information Technology Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Nov 2020
Likes
Culture
Dislikes
Management
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Technical Support Representative in
Noida
operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2019
Likes
training work culture
Dislikes
incentives are not good at all
dont get promotions
no benefits to employees
poor quality of cabs
no food given
Work Details
i was working in technical support of at&t process
People also ask about IBM's Technical Support Representatives
Is IBM a good place to work for Technical Support Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 22 employee reviews, it's clear that most technical support representatives have an average experience working at IBM. Job Security holds the highest rating at 4.7, while work-life balance is rated the lowest amongst all factors at 3.3. Read reviews about job security and work-life balance on AmbitionBox.
Does IBM pay their Technical Support Representatives well?
According to AmbitionBox reviews, IBM technical support representatives rate their salary and benefits at 3.5 out of 5, based on 22 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's technical support representatives salaries here and to read reviews specifically about salary and benefits at IBM for technical support representatives, click here.
How is the work culture at IBM for Technical Support Representatives?
Work culture at IBM for technical support representatives is rated 3.6 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IBM for technical support representatives, click here.
How is the job security at IBM for Technical Support Representatives?
Based on 22 reviews on AmbitionBox, IBM's technical support representatives rate job security at 4.7 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM for technical support representatives, click here.
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