HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 70 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 70 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Technical Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
70 reviews found
Sort by:
Popular
Technical Support Executive in
Mangaluru
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Feb 2019
Likes
It was an employee friendly company so very nice being with HGS .
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Technical Support Executive in
Bangalore / Bengaluru
Technical Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Aug 2018
Likes
It was my teammates who made the journey wonderful.
Dislikes
Work life balance was not that good, because of my shift and offs were rotational.
Work Details
Good because of my teammates
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Customer support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 28 May 2019
Likes
Good to work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Telimidia Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Mar 2019
Likes
Yes
Dislikes
Yes
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Technical Support Executive in
Bangalore / Bengaluru
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Dec 2020
Likes
Good work environment and culture. They use to celebrate each and every festival. Tea was free.
Dislikes
Salary was decent but career growth was slow.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Technical Support Executive in
Bangalore / Bengaluru
telecom Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 03 Mar 2018
Likes
Salary wise good...day shift will be advantage andfreshers can get experience...
Dislikes
Work load will be high
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Technical Support Executive in
Bangalore / Bengaluru
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Mar 2018
Likes
You can kick start your career by joining HGS. You'll learn lot of new things.
All supportive.
Dislikes
Less salary
Work Details
It was over all best experience.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2018
Likes
Good work life with benefits
Dislikes
Infrastructure
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Pailayout, Bangalore
Recruitment & Talent Acquisition Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Interaction and helping between colleagues
Dislikes
Little work pressure
Work Details
Good experience
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Technical Support Executive in
Bangalore Rural
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Sep 2021
Likes
Work environment and to build the carrier growth is good
Dislikes
In this we don't have two weekly off and also salary is less compare to other corporate companies.
Work Details
To improve our communication skills and how we intract with the customers this two things will get good opportunities further company growth.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Technical Support Executive
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Oct 2018
Likes
Worst caring for employees
Dislikes
Worst
Work Details
Work timings: Strict Timings
Technical Support Executive in
Bangalore / Bengaluru
Tsg Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Mar 2018
Likes
Working culture, Environment
Dislikes
salary
Work Details
Working as a technical support executive
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Lnt Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Jul 2019
Likes
Training
Dislikes
Poor salry
Work Details
Work days: Monday to Saturday
(Strict Timings)
Technical Support Executive in
Bangalore / Bengaluru
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 12 Sep 2017
Likes
Good salary for freshers as compare to some companies
Dislikes
Work pressure,work environment,no benefits apart from mental stress
Work Details
Sometimes hectic and sometimes normal bcoz system changes per day
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Technical Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Jul 2018
Likes
Amazing people and supportive management
Dislikes
Salary is quite less compared to other firms
Technical Support Executive in
Bangalore / Bengaluru
Telecom Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 22 Feb 2020
Likes
The company provides snacks and sweets on special occasions and also there is free hot beverages available. The cab service is also okay
Dislikes
There is no significant hike in your salary. Learning stops at one point. Systens and headset are of poor quality and managers want you to leave after an year
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Airtel broadband Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2019
Likes
Safety, financial support, skill growth
Dislikes
Some times they not giving proper response
Technical Support Executive in
Bangalore / Bengaluru
Titanium process Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Well for new bee who is having a tough time getting a job, The company would serve good, but not satisfactory. Bcoz who ever joins should work as a TSE initially until IJP kicks in after 1 yr, No guarantee that you can change the job role.
Dislikes
they look for performance as soon as you are on the job. Management keeps pressurizing you. Brk management is poorly managed. employees are not valued unless your r in management.
People also ask about HGS's Technical Support Executives
Is HGS a good place to work for Technical Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 70 employee reviews, it's clear that most technical support executives have an average experience working at HGS. Job Security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does HGS pay their Technical Support Executives well?
According to AmbitionBox reviews, HGS technical support executives rate their salary and benefits at 3.1 out of 5, based on 70 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's technical support executives salaries here and to read reviews specifically about salary and benefits at HGS for technical support executives, click here.
How is the work culture at HGS for Technical Support Executives?
Work culture at HGS for technical support executives is rated 3.0 out of 5 by 70 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for technical support executives, click here.
How is the job security at HGS for Technical Support Executives?
Based on 70 reviews on AmbitionBox, HGS's technical support executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for technical support executives, click here.
Tell us how to improve this page.
HGS Technical Support Executive Reviews by Locations