HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 70 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
3.3 out of 5 stars on
AmbitionBox, based on 70 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Technical Support Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
70 reviews found
Sort by:
Popular
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2018
Likes
As a fresher it was a good experience to be a part of HGS and learn how corporate culture works.
Dislikes
I have given my best to organisation and obtained 3.8/5 and this is the best rating 1 can obtain I believe and my package increased from 2.42Lpa to 2.67Lpa....which is such a cheap increment that too I received this letter after 17months of joining.....the very next day I dropped papers....when asked about this hike no Hr, no ops and no TL helped me and instead they told salary structure is changed so that's the reason u have got less hike....Read More
Work Details
Initially it was very good.....after everything changes as they started cost cutting in each and every single matter.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Bangalore / Bengaluru
Department Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Apr 2020
Likes
Good place to work
Dislikes
No
Work Details
Good place to work for freshers are experienced
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Bangalore Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Apr 2018
Likes
Na
Dislikes
Na
Work Details
Bit hectic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Dec 2019
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
Overall Rating
Technical Support Executive in
Bangalore / Bengaluru
TSE Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Dec 2019
Likes
Salary is OK comparatively
Dislikes
the management and their approach towards the employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Indore
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 09 Aug 2020
Likes
No job security,work culture good
Dislikes
everything is ok
Work Details
Work days: Monday to Saturday
(Strict Timings)
Technical Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Mar 2019
Likes
Friendly co-workers.
Dislikes
Job growth and allowances.
Work Details
Redundant and it chokes after a point.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Technical Support Executive in
Bangalore / Bengaluru
BPO Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Oct 2019
Likes
training, job security.
Dislikes
Politics, career growth.
Work Details
HGS is Good organization. I have learned lot in communication.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
It was good experience and when u joined to company as a fresher they supported me a very good
Dislikes
Work location
Work Details
It was good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving toward success and we are glad that you see the value in it as well! We wish you all the best:)
Technical Support Executive in
Bangalore / Bengaluru
Service recovery desk Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2018
Likes
Everything here is good except salary. Teammates are very good, training is so awesome they will give training on real tym basis how to handle the customers
Dislikes
In this company salary is low that is enough for pg rent & 1month expenditure. That's it we can't save single rupee for our future. Eventough if we save it will not go beyond 10 k in a year .Drawback in this company is salary.
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive
Technical Support Executive Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 12 Mar 2018
Likes
I can assure that training will be the one where people can feel comfortable. Once after the training it will be tough to get into production floor and especially while handling calls for a week.One way cab facility will be offered to the employee. I don't see a politics as of now. Work environment will be like ok!!. Team leaders motivates each employee to improve their performance. Can learn something about technical issues faced by the customers in their day to day life....Read More
Dislikes
Salary might be the issue apart from that no issue with the work load.
Work Details
Work load will be based on your performance.
Work days: Rotational Shift
(Flexible Timings)
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 30 Sep 2019
Likes
Good
Dislikes
No comments
Work Details
Technical support
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
TSE Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Oct 2018
Likes
Team leader will always help to improve your performance.
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 24 Mar 2018
Likes
get more freedom
Dislikes
salary nd work satisfaction
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Feb 2019
Likes
Good experience
Dislikes
Less pay
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 29 Dec 2019
Likes
Working environment
Dislikes
Salary package
Work Details
Good
Work timings: Flexible Timings
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Domestic voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 28 Oct 2018
Likes
Job security
Dislikes
Salary and growth
Work Details
Work is more over challenging to deal with different kinds of customers being in voice process
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Executive in
Bangalore / Bengaluru
Technical support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Apr 2019
Likes
Nothing.Better look for IT company if you are looking for same profile
Dislikes
Everything
Technical Support Executive in
Bangalore / Bengaluru
technical support executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2018
Likes
Energetic working environment
friendly nature from superior
on time salary
work appreciation
Dislikes
lack of recognition
Work Details
nice working environment
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Executive in
Bangalore / Bengaluru
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Aug 2018
Likes
It ok some what good environment
Dislikes
They are torching us
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about HGS's Technical Support Executives
Is HGS a good place to work for Technical Support Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 70 employee reviews, it's clear that most technical support executives have an average experience working at HGS. Job Security holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does HGS pay their Technical Support Executives well?
According to AmbitionBox reviews, HGS technical support executives rate their salary and benefits at 3.1 out of 5, based on 70 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's technical support executives salaries here and to read reviews specifically about salary and benefits at HGS for technical support executives, click here.
How is the work culture at HGS for Technical Support Executives?
Work culture at HGS for technical support executives is rated 3.0 out of 5 by 70 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for technical support executives, click here.
How is the job security at HGS for Technical Support Executives?
Based on 70 reviews on AmbitionBox, HGS's technical support executives rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at HGS for technical support executives, click here.
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