HGS is rated
4.2 out of 5 stars on
AmbitionBox, based on 43 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.2 out of 5 stars on
AmbitionBox, based on 43 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Technical Support Engineer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
43 reviews found
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Popular
Technical Support Engineer in
Mangaluru
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2019
Likes
Everything in hgs
Dislikes
MANGALORE center is closed
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Bangalore / Bengaluru
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2019
Likes
Worst ever experience , would suggest to never join this company and only join if you can't find a job.
Dislikes
People in lower level management
Work Details
If you leave your work station for loo then some one else would have occupied it by the time you are back.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Bangalore / Bengaluru
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Jul 2018
Likes
Work environment
Dislikes
Salary
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Bangalore / Bengaluru
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Mar 2019
Likes
Teammates, Training
Dislikes
Management, work pressure, Extending shifts for an hour or two.. No action taken for those who raise a complaint on the management.
Work Details
Hectic, Boring, Irritating, Horrible
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Hyderabad / Secunderabad
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Aug 2018
Likes
i worked at gachibowli branch, hyderabad as a system admin, through recommendation i joined. from day 1 they tortured me a lot. its all politics. to save their jobs, they put others life/career in risk. they spoil my career. you may get doubt for giving 1 star. what would i get if i say lie about any company. can i get any lottery prize. its all truth. we know in every company we can seen many politics, but here its terrible. north indians show racism towards south, even local muslims also. they only did mistake later they said its was done by us infront of team leaders. they give heavy work and ask us to finish in limit time. no extra payment when we came on weekends, holidays. they gave bribe to their senior employees, to save their job. they gave parties. no knowledge sharing, colleagues didnt talk properely. when we get any doubt on any work, they said angrily u dont know how to do also. but they share knowledge to their community people. manly they treat office boys as ants. illegal affairs with senior employees to save job. finally its wosrt company in india. to save their jobs they put other life in risk....Read More
Dislikes
to save their jobs, they put other life in risk, illegal affairs, north indians show racism towards south
Work Details
torture
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Jun 2020
Likes
I'm satisfied
Dislikes
No
Work Details
Well growth
Work days: Alternate Saturday off
(Flexible Timings)
Employee Benefits
Good
Technical Support Engineer in
Bangalore / Bengaluru
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2019
Likes
Work culture and the people mainly mangers, all are very helpful. Good experience for fresher and can learn a lot
Dislikes
Compensation and growth, if you are looking for compensation and quick growth it's not the place. Were as need to b stable for some years
Work Details
Technical support
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Jun 2019
Likes
One of the worst BPOs ever... Don't ever think of HGS... It's like you are digging your own ⛼ grave..... It's not at all technical support HGS fooling people
Dislikes
Everything........ Worst BPO
Work Details
I was hired for technical support but landed dealing with broadbands shitty process shitty company
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Nothing
Technical Support Engineer in
Bangalore / Bengaluru
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Mar 2018
Likes
There is no growth,salary growth,work culture is too bad
Dislikes
There is no proper infrastructure,too torture for freshers,
Work Details
There is no proper support,too much pressure for employees
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2019
Likes
Good
Dislikes
No proper cab
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Jan 2019
Likes
Lenient environment
Dislikes
No career growth
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Technical Support Engineer in
Mysuru / Mysore
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2019
Likes
It is a excellent place for fresher to start up their carrier, very friendly, encourages team support, right time salary credits and appraisal, no doubt to work good environment
Dislikes
Nothing, better environment to work
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Bangalore / Bengaluru
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Jul 2017
Work Details
Work days: Rotational Shift
(Flexible Timings)
Technical Support Engineer in
Bangalore / Bengaluru
IT Network Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 25 May 2019
Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always! We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
People also ask about HGS's Technical Support Engineers
Is HGS a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 43 employee reviews, it's clear that most technical support engineers have a positive experience working at HGS. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does HGS pay their Technical Support Engineers well?
According to AmbitionBox reviews, HGS technical support engineers rate their salary and benefits at 3.0 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about HGS's technical support engineers salaries here and to read reviews specifically about salary and benefits at HGS for technical support engineers, click here.
How is the work culture at HGS for Technical Support Engineers?
Work culture at HGS for technical support engineers is rated 3.4 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HGS for technical support engineers, click here.
How is the job security at HGS for Technical Support Engineers?
Based on 43 reviews on AmbitionBox, HGS's technical support engineers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS for technical support engineers, click here.
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