Hilti Customer Service Associate Reviews

Likes

Work life balance, culture Transparency, Management

Dislikes

Nothing as such

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

Great perks and incentives

Dislikes

Bossism and favouritism

Likes

Work Culture, Management, Location, Engaging environment

Dislikes

Old System, Outdated Process

Likes

NA at present

Dislikes

NA at present

Likes

growth oppurtunities work life balance

Dislikes

Pressure for sales team, bringing new changes without proper planning

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Well structured company with a very supportive higher management.lot of scope to learn and upskill

Dislikes

Work life balance is terrible .almost 12 hours working every day without any overtime. Very disgusting service manager. Worst Work politics and no job security.. they will fire you without giving any proper reasons.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working in hometown Navsari

Dislikes

Increment policy for old employs

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

All good no problem

Dislikes

Not available

Work Details

Work policy: Field job

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Maternity benefits.

Dislikes

This company is highly toxic, filled with office politics, overwhelming workload, no recognition and no reward for work life balance specially in Finance Team (AR). Always force to work for extra hours without any incentive for it.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The learning and development is better. Pay is good if you negotiate.

Dislikes

HR and Sales directors will hide details oj job so that you join the company at lower package. But then empty your pockets on drivers, work like dogs in a large territory. They would not tell you your territory properly, so that you just join anyhow. Company culture is now a money ridden and numbers ridden. Even bonus for 2024 was not paid. Then they show off great place to work rankings 🤣

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Globally Hilti is very good company. Asia Pacific region management is very much aligned with global policy and process but Indian Management is working completely as per their discretion bypassing Asia Pacific Management. Focusing on their personal KPI only

Dislikes

National Head credit and collection and AR controller is very much biased. They have made their own lobby and want tthe team to clap for them. No planning for non lobby team members. Promotes only lobby wala team members.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

- Learning curve -HR benefits are really good and well intending -Hustle culture ( almost start up like ) can be a benefit for a youngster looking for a steep learning curve -A great company once known for its culture is losing the very same thing .

Dislikes

-Politics has consumed the organization -One Man runs the show ; Pleasing culture run deep in India - Breeding of a culture or conformity has led to a management ( India ) which doesnt conflict his opinions even if they have their own . - Hustle culture means you never rest .. Work will travel home - There is a lot of focus to lookgood from the outside ; there is a lot of dissatisfaction inside which doesn’t reach the GM ( if it does .. the messenger is seen as the problem )...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Perks and salaries are as per industry standard and on time incentives. Better training and learning facilities and portals to gain knowledge.

Dislikes

No work-life balance Work culture is very stressful Mental and physical health cant be stable while working No job security No job satisfaction "Hire and Fire" tendency is always ongoing as they are thinking they are growing this way. Their communication style is often abrupt and dismissible. The HR/Management should treat all the employees equally not only the Team leaders are the assets.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is good, good policy for medical, they provide u with vehicle.

Dislikes

Favouritism in promotions, deserving candidates does not get the opportunity. Old people on management positions does not want to leave the job cz they wont get a job anywhere else limiting new talent to grow.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Excellent Learning and very process based company. Hilti demands a very respectable position in market and has a very special approach to customers.

Dislikes

Poor management, micro level management from managers. Pressure is put on to show sales everyday. Internal politics in ruining the company's valued culture.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The dedication to motivate employees through continuous learning opportunities and career growth initiatives is commendable. Hilti's culture promotes collaboration and open communication, where ideas are valued and innovation thrives.

Dislikes

I have not come across anything that I dislike about Hilti yet.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.