Hero BPO Gurgaon / Gurugram Reviews

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here....Read More

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More

Work Details

Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task is slightly

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

company is no longer exist. has closed it's bpo sector

Dislikes

no growth, salary increment

Work Details

customer service

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything was excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Amazing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Its shut down

Dislikes

Every thing, worst was the management

Work Details

Worst experience

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing

Likes

Company was amazing but unfortunately company has been shut down...

Dislikes

Travel they does not provide cab facilities

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

Enviornment

Dislikes

No incentive

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

Dislikes

Proper management was not there every one takes things very lightly

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

work environment salary/appraisal innovation training

Dislikes

career growth

Work Details

i was working there as a sr.executive with snapdeal process (COD REVERS PICK-UP LEAD GENERATION )My Experience with Hero Bpo very Excellent i have learning there customer handling customer services

Work days: Monday to Saturday (Flexible Timings)

Likes

Yeah

Dislikes

Team leader

Work Details

It's a good company growing

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It was a super experience to work there.

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)