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Hero BPO

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4.1

based on 28 Reviews

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Gurgaon / Gurugram
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Hero BPO Salaries in Gurgaon / Gurugram

based on 24 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations
Designation Avg Annual Salary Open Jobs

Customer Care Executive

0 - 5 years exp. · Gurgaon / Gurugram (4 salaries)
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₹1.9 L/yr - ₹3.6 L/yr

Agent

0 - 6 years exp. · Gurgaon / Gurugram (3 salaries)
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₹1.6 L/yr - ₹3 L/yr

Customer Service Executive

1 - 6 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Process Associate

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Starting your career? Discover Hero BPO fresher salaries in India

CCE

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Team Lead

8 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Operations Manager

16 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹11.7 L/yr - ₹15 L/yr

Customer Service Associate

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Customer Executive

1 year exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.2 L/yr

Customer Support Associate

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

Call Center Executive

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

BPO Executive

5 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹0.2 L/yr - ₹0.3 L/yr

Telecaller

3 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Assistant Manager

10 - 11 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹5.7 L/yr - ₹7.3 L/yr

Associate

1 - 9 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1 L/yr - ₹3.6 L/yr

Senior Executive

2 years exp. · Gurgaon / Gurugram (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.4 L/yr

Last Updated: 11 Jul, 2024

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an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Salary related reviews for Hero BPO

4.0

Rated by 21 employees for salary & benefits

Associate in Gurgaon / Gurugram

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 08 Apr 2018
5.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

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Associate

Full Time

 · 

Customer Care Department

5.0
  •  posted on 15 Apr 2019
3.0
 for  Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

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  • Skill development - Good
    • +5 more

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

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Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

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  • Skill development - Excellent
    • +1 more

Associate in Gurgaon / Gurugram

Calling Department

5.0
  •  posted on 08 Aug 2017
-
 for  Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

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  • Skill development - Good
    • +1 more

Dislikes

Proper management was not there every one takes things very lightly

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Know more about Hero BPO Gurgaon / Gurugram

More about working at Hero BPO

Hero BPO Salary FAQs

How much does Hero BPO pay per year?
The average Hero BPO salary ranges from approximately ₹1.2 Lakh to ₹3.7 Lakhs per year for a Customer Service Executive and ₹1.9 Lakh to ₹3.6 Lakhs per year for a Customer Care Executive. Salary estimates are based on 24 Hero BPO salaries received from various employees of Hero BPO. Hero BPO employees rate the overall salary and benefits package 4.0/5 stars.
What is the highest salary in Hero BPO?
The highest-paying job at Hero BPO is a Customer Care Executive with a salary of ₹1.9 Lakh to ₹3.6 Lakhs per year. The top 10% of employees earn more than ₹7.50 lakhs per year. The top 1% earn more than a whopping ₹21.60 lakhs per year.
What is the minimum salary in Hero BPO?
Minimum salary at Hero BPO depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1.2 Lakh to ₹3.7 Lakhs per year, and for CCE the minimum salary is ₹1.8 Lakh to ₹2.3 Lakhs per year and so on.
What is the notice period at Hero BPO in Gurgaon / Gurugram?
According to AmbitionBox, 75% of the Hero BPO employees in Gurgaon / Gurugram reported a notice period of 15 days or less, 25% reported a notice period of 1 Month.This is based on 4 responses on AmbitionBox in last 2 years.

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Average annual salary in Hero BPO , Gurgaon / Gurugram is INRunlock blur . Salary estimates are based on 24 Hero BPO latest salaries received from various employees of Hero BPO.

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