Hero BPO Customer Support Associate Salaries by Employees

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₹2 Lakhs - ₹2.5 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Last Updated: 12 Mar 2023

Companies similar to Hero BPO for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
IntouchCX Customer Support Associate Salary 0 - 4 years exp. (51 salaries)	₹1.7 L/yr - ₹5 L/yr 59% more
Globiva Customer Support Associate Salary 0 - 3 years exp. (41 salaries)	₹1.6 L/yr - ₹3 L/yr At par
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Alorica Customer Support Associate Salary 0 - 2 years exp. (13 salaries)	₹2.8 L/yr - ₹4 L/yr 43% more
Mahindra Integrated Business Solutions Customer Support Associate Salary 1 - 4 years exp. (6 salaries)	₹2 L/yr - ₹2.1 L/yr 11% less
iQor Global Services Customer Support Associate Salary 1 - 5 years exp. (5 salaries)	₹3 L/yr - ₹5.5 L/yr 58% more
DATAMARK BPO SERVICE (P) LTD Customer Support Associate Salary 0 - 6 years exp. (5 salaries)	₹3.3 L/yr - ₹3.5 L/yr 50% more
Bill Gosling Outsourcing India Customer Support Associate Salary 0 - 3 years exp. (5 salaries)	₹2.5 L/yr - ₹4.3 L/yr 74% more
NSB Bpo Solutions Customer Support Associate Salary 1 - 3 years exp. (4 salaries)	₹1.8 L/yr - ₹2.6 L/yr 1% more
Bpo Convergence Customer Support Associate Salary 0 - 2 years exp. (4 salaries)	₹2 L/yr - ₹3.4 L/yr 20% more
Square Bpo Services Customer Support Associate Salary 1 - 2 years exp. (4 salaries)	₹1.8 L/yr - ₹3.5 L/yr 35% more
Call 2 Connect Customer Support Associate Salary 0 - 5 years exp. (3 salaries)	₹2.2 L/yr - ₹2.4 L/yr At par
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inTarvo Technologies Customer Support Associate Salary 0 - 2 years exp. (3 salaries)	₹1.7 L/yr - ₹2.1 L/yr 12% less
Epicenter Technologies Customer Support Associate Salary 0 - 2 years exp. (3 salaries)	₹1.7 L/yr - ₹2 L/yr 19% less

Customer Support Associate salary at Hero BPO ranges between ₹2 Lakhs to ₹2.5 Lakhs per year for employees with 3 years of experience. Salary estimates are based on 1 latest salaries received from various employees of Hero BPO.

Similar Designation salaries in Hero BPO

Customer Service Associate Salary

(AmbitionBox Estimate)

₹1.9 L/yr - ₹2.4 L/yr

Customer Support Executive Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Senior Associate Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Customer Care Executive Salary

(7 salaries)

₹1.9 L/yr - ₹3.6 L/yr

Customer Service Executive Salary

(4 salaries)

₹1.2 L/yr - ₹3.65 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Sales Executive Salary

(AmbitionBox Estimate)

₹1 L/yr - ₹1.3 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹1.8 L/yr - ₹2.3 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Salary related reviews for Hero BPO

3.0

Rated by 1 employees for salary & benefits

Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Apr 2018

5.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Associate

Full Time

Customer Care Department

5.0

• posted on 15 Apr 2019

3.0

for Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

Skill development - Good

+5 more

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

Skill development - Excellent

+1 more

Associate in Gurgaon / Gurugram

Calling Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

Skill development - Good

+1 more

Dislikes

Proper management was not there every one takes things very lightly

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My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Hero BPO Customer Support Associate Salary FAQs

How the salary growth look like for a Customer Support Associate at Hero BPO in India?

The salary growth for a Customer Support Associate at Hero BPO depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Hero BPO:

Experience	Average Salary Range
3 years	₹2.0 Lakhs to ₹2.5 Lakhs per year

and so on.

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Hero BPO Customer Support Associate Salaries

Hero BPO Customer Support Associate salary in India ranges between ₹2 Lakhs to ₹2.5 Lakhs. This is an estimate based on latest salaries received from employees of Hero BPO.

Hero BPO Customer Support Associate salaries in India

Companies similar to Hero BPO for Customer Support Associate

Similar Designation salaries in Hero BPO

Salary related reviews for Hero BPO

Associate in Gurgaon / Gurugram

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Associate in Gurgaon / Gurugram

Hero BPO Customer Support Associate Salary FAQs

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