Hero BPO Gurgaon / Gurugram Customer Care Executive Salaries by 4 Employees

0 - 5 years exp.

₹1.9 Lakh - ₹3.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

6% less than the average Customer Care Executive Salary in BPO Companies for 0 - 5 years of experience

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Last Updated: 10 Mar 2023

Companies similar to Hero BPO for Customer Care Executive in Gurgaon / Gurugram

Hero BPO Customer Care Executive Salary

0 - 5 years exp. (4 salaries)

₹1.9 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Globiva Customer Care Executive Salary 0 - 4 years exp. (61 salaries)	₹1.6 L/yr - ₹4.4 L/yr 5% more
Bill Gosling Outsourcing India Customer Care Executive Salary 0 - 4 years exp. (5 salaries)	₹1.6 L/yr - ₹3.4 L/yr 9% less	1 job opening
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Bpo Convergence Customer Care Executive Salary 1 - 3 years exp. (3 salaries)	₹1.1 L/yr - ₹1.8 L/yr 33% less
Teleperformance Customer Care Executive Salary 0 - 6 years exp. (369 salaries)	₹1 L/yr - ₹7 L/yr 21% more	22 job openings
Concentrix Corporation Customer Care Executive Salary 0 - 7 years exp. (206 salaries)	₹1.5 L/yr - ₹5.6 L/yr 33% more

Customer Care Executive salary at Hero BPO ranges between ₹1.9 Lakh to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 4 latest salaries received from various employees of Hero BPO.

Experience wise Hero BPO Customer Care Executive salaries in Gurgaon / Gurugram

Last Updated: 10 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
1 year (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
4 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
5 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr

View all

Similar Designation salaries in Hero BPO

Agent Salary

(3 salaries)

₹1.6 L/yr - ₹3 L/yr

Salary related reviews for Hero BPO

4.9

Rated by 6 employees for salary & benefits

Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Apr 2018

5.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Associate

Full Time

Customer Care Department

5.0

• posted on 15 Apr 2019

3.0

for Salary and Benefits

Likes

I was an ex employee of HeroBpo but the company got ramped down from my location due to which I had to leave. It aas great working there

Skill development - Good

+5 more

Dislikes

Compensation or bonus structures are not that attractive as compared to other companies in the same industry

Customer Care Executive in Gurgaon / Gurugram

Coustmer service Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

i would like to thank first of all to hero bpo for prviding me Such a wonderfull platform.I had learnet so much things from this company.This is the right platform where anyone can improve our communication skills.. Wish u a good luck...

Skill development - Excellent

+1 more

Associate in Gurgaon / Gurugram

Calling Department

5.0

• posted on 08 Aug 2017

for Salary and Benefits

Likes

Totally employee oriented company thats all i can say in a firm many times you are dissatsified with somethings but over all it was a really nice experiance i m willing to work again in hero bpo promation chances are very good over a nice firm

Skill development - Good

+1 more

Dislikes

Proper management was not there every one takes things very lightly

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Hero BPO Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Hero BPO in Gurgaon / Gurugram?

The average salary of a Customer Care Executive at Hero BPO in Gurgaon / Gurugram typically ranges from ₹1.9 Lakhs to ₹3.6 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Care Executive in Gurgaon / Gurugram at Hero BPO earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Care Executive Salaries at Hero BPO can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Hero BPO employees in India.

What is the estimated take home salary of a Customer Care Executive at Hero BPO in Gurgaon / Gurugram?

The estimated take-home salary of a Customer Care Executive at Hero BPO in Gurgaon / Gurugram typically ranges from ₹18,278 to ₹19,967 per month. This is based on the average salary range of ₹1.9 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Hero BPO. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Hero BPO for Customer Care Executive in India?

Concentrix Corporation	₹1.5 Lakhs to ₹5.6 Lakhs per year
Teleperformance	₹1.0 Lakhs to ₹7.0 Lakhs per year
Globiva	₹1.6 Lakhs to ₹4.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Hero BPO, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Hero BPO in Gurgaon / Gurugram?

The salary of a Customer Care Executive at companies similar to Hero BPO in Gurgaon / Gurugram varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Bill Gosling Outsourcing India	₹1.6 Lakhs to ₹3.4 Lakhs per year
Bpo Convergence	₹1.1 Lakhs to ₹1.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Hero BPO in Gurgaon / Gurugram?

The salary growth for a Customer Care Executive at Hero BPO in Gurgaon / Gurugram depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive in Gurgaon / Gurugram can expect the following growth trajectory at Hero BPO:

Experience	Average Salary Range
Fresher	₹2.3 Lakhs to ₹3.0 Lakhs per year
1 year	₹2.3 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.3 Lakhs to ₹3.0 Lakhs per year
3 years	₹2.3 Lakhs to ₹3.0 Lakhs per year

and so on.

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Hero BPO Customer Care Executive Salaries in Gurgaon / Gurugram

Hero BPO Customer Care Executive salary in Gurgaon / Gurugram ranges between ₹1.9 Lakh to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Hero BPO latest salaries received from various employees of Hero BPO.