HCLTech Service Desk Specialist Reviews

Likes

Job security, training for new comers

Dislikes

No guarantee of promotion, very little hike or no hike, almost zero employee benefits (except medical), very difficult to get even small things like stationeries, printout, micro management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Worklife balance is good also have opportunities to develop the new skills.

Dislikes

There is no specific criteria for promotion and salary hike for laterals is not satisfied. Some time they won't give hike. They won't provide valid reason also. Very disappointed in terms of salary hike and promotions.

Likes

I like company culture at hcltech and activity which are performed by company like fun week, during the public holidays.

Dislikes

I don't have any dislike options about working at hcl tech.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

What stands out to me about IBC Techno is the opportunity for growth. The company offers a clear path for career advancement and supports continuous learning through training, certifications, and mentorship programs.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company is an excellent, female’s employees are over protected by the organisation. Company has health insurance that is very useful. They have so many benefits for pregnant ladies like insurance also in cabs they will carefully taken care. Infrastructure is awesome.

Dislikes

HR will not respond properly. No one will question what every happen inside the project. Some managers are from heaven so no one can ask anything to them even they hurt the employees emotionally inside the project. There is no rules for the heavenly managers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Job security at HCL is generally stable. Work-life balance, however, largely depends on the project, client, and manager.

Dislikes

HCL offers stable job security; however, career growth opportunities, including promotions, rewards, and salary increments, are limited. Working harder or more dedicatedly often results in being assigned additional responsibilities rather than receiving recognition through salary increases or promotions.

Likes

Benefits including maternity policies, medical bill claiming are good

Dislikes

Poor appraisal process.work life balance depends on the project.Not learning anything new.Freshers when they look for other job opportunities, it will be difficult.HR won't be available for addressing your issues.

Likes

Nothing is likable in this company.

Dislikes

1. No salary hikes. 2. No perks of being an employee at this valuable company. 3. Experienced people stay silent no work done by them.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Don't go as an external from hcl , they'll remove you first as a cost cutting.

Dislikes

Worst management . All higher position people are like authority. They didn't talk with you properly if you are in a bad situation inside company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Job security is good in HCL.

Dislikes

HRs are biased. Management very poor. If employee wants to buy out notice period they don't release them and make sure that employee lose their opportunities in better company. Salary process is very poor and compensation released after 1.5 years. Even they don't give the promotion if employee gets in notice period. They don't givepromotion on skill and hard work basis. Promotion based on "first come first promote"....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

If you are mechanical engineer then please do job in small scale industries but dont join this HCL as mechanical engineer. They dont give hikes more than 3% on your CTC. Be jobless and frustrated but once you join, its more frustrating than being jobless

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

1) No Appreciation 2) No encouragement 3) For HCL you are only a resource who are working to generate revenue. But you don't dare to ask any rewards of your hardwork. If you will ask also no one will bothered. They ll treat you like you don't exit . Company only knows how to take from you. Inflation ll be completely ignore by hcl. If you are earning 100 rs in 5 years you ll reach out 102 rs where as inflation rates ll be much hire. Sometime you have to borrow money to survive while working in HCL....Read More

Likes

No such

Dislikes

Managers will never promote you instead rate you below so that you will never get hike. Managers think they are owners of company. Never value your skills as fresher if you ask they will put in Service desk. No skill fresher will be in developer roles. Skilled fresher will be in Service desk/ Supporting roles

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Healthy environment and encouraging for personal growth

Dislikes

Increments and promotion system. Especially a system where many a times your increment is delayed by months or even quarters, but company have no policy to give arrears

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Some stability,learning opportunities

Dislikes

Manager given too much power even if he's incompetent, HR non existent , too much politics like manager can twist company policies against u and there is no check. Leadership needs to be more competent. New comer less experience, average performance, but managers favorite will get appraisal in first few months even. While u beinga great performer but boss doesn't personally like u, he will gv appraisal that too hike of 6% in 2.5 years (first appraisal after 2.5yrs). Unequal policies, company running on whims...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

they didnt fire most of their employees during Covid period

Dislikes

Politics limited Growth opportunities No work life balance Biased Leadership(promotion is not based on potential) Low pay master

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.