HCLTech Customer Service Supervisor Reviews

Likes

It gives opportunity to freshers to brush and up their skills and knowledge and gain experience from here.

Dislikes

The work culture over here is too poor and I found lack of management support. Shift timing is too long.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Campus and the environment of my ODC is very good. You feel peaceful with a goof team and manager who makes u learn things without making u feel dumb

Dislikes

Salary increment process is slow in HR sector, willing that this may improve so that employee could get encouragement to serve more.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Satisfaction

Dislikes

Job security Giving more opportunity for senior to grow As. I come from health care profession they can give opportunity to work in hcl health care, As I was working in an US process for 3years as senior customer service executive kindly refer my profile and give opportunity to work in health care Thank you ValliNayaki kolappan

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I am feeling with hcl environment.

Dislikes

I have one concern, that is I am working in non it project in that mobile phones are not allowed in working space in ODC we don't have chance to contact with others in emergency situation. If we get any important calls even we can't able to attend.

Likes

Growth in hcltech to connection with international official guest interaction. To learn more about international and domestic work balance.

Dislikes

Process associate should be promoted after a year with free food coupon. Company did not watch employee refreshment expenses so it burden on employees pocket salary savings who all live far from hometown. Company should be gave opportunities to employees under bench . Company should be provided reimbursed allowanceand medical travel allowance to families. Salary is very low as labour law.

Likes

I worked there work culture is very good All Employee are very cooperative and Seniors and Higher authority is Good Behaviour Whoever is go there go work there Good company.

Dislikes

None

Work Details

Work policy: Depends upon needs

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only my work And settlement paid within 3 days of reliving

Dislikes

Very worst work culture No hike, no promotions Too much deductions and cheated on OT amount No benefits for employee Poor management to make decisions

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Team mates are good and supportive. Cab facilities both side free of cost for women only. Campus is amazing (sector 126 noida)

Dislikes

Managers attitude and arrogance. No night shift allowance.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Not a recommended company to work into, but can work if you don’t have any other option.

Dislikes

Do not think much about increment or promotion. HR’s are of no use a 1 day approval will atleast take 10 days. As I had come accoss a situation where 1 simple approval took 4 months.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Every thing depends on the client you r working for and your project manager and project environment.

Dislikes

I don't find a good PM and good project environment . So leaving....

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Very slow personal growth both financial and career. Toxic work culture and top management decisions are only towards cost savings. No employee benefits focus .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

BACKEND AND PROJECT WORK EXPERIENCE MY VOICE WAS VERY SLOW SIR

Dislikes

LIKE TO JOIN IN CANADA I HAVE A RELATION IN CANADA FOR VISITING FREE VISA I AM A FRESHER FOR THIS COMPANY AND NO INTERVIEW I WANT A DIRECT FREE JOB IN COMPANY AND I WANT DEPUTY VICE PRESIDENT JOB IN YOUR COMPANY THANK YOU SIR

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

HCLTech gives you a job security and you get to learn a lot of new aspect of your work in every single thing you do.

Dislikes

It doesn’t give timely appraisal and when it gives you a hike for the sake of appraisal it comes around to be nothing. Company culture is very laid back and you can feel the politics in every department of your work. HRs there are the biggest liars you would come across

Likes

Nothing it's a worst company, there is no work culture. Mangment are worst ,they ruin the carrier of employees, upper managment never listen to employee problem,they pip use as a tool the ruin the employees carrier, hcl is the worst and awful company, manager creat a conspiracy in the office and remove pepole from the office.

Dislikes

No work culture, Office politics Worst Management No increment, no promotion Manager unethical behavior ,rude and abusive Micro management Employees work like slave

Work Details

Work days: Monday to Friday

Likes

Work life balance is pretty good.

Dislikes

1. Salary and hike 2. Promotion and Hike 3. Worst Management (ex: Hiring more people with less project in hand. Also all benefits will be in paper only. It will not roll out because of insufficient balance in HCLTECH.) 4. No transparency in HR Communication (Including Onboarding) 5. No benefits for employees below E2.2 band.

Likes

Only job security is a pro in HCLTech, unless you are someone with 15-20 years of experience at some management level.

Dislikes

Hardly any projects, only support projects are there. Skill development is poor. Pathetic salary hikes. Appraisal cycle will be postponed without any reason.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)