HCL TechBee Senior Customer Service Representative Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
2.0/5
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Category Ratings
2.0
Company culture
2.0
Job Security
2.0
Salary & Benefits
2.0
Promotions/Appraisal
1.0
Work-Life balance
1.0
Skill development
1.0
Work Satisfaction
HCL TechBee is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HCL TechBee is rated
2.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Customer Service Representative in
Lucknow
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 25 Nov 2021
Likes
I am currently working at HCL Technologies, Lucknow, salaries are always on time.
Dislikes
HCL Lucknow is totally an arbitrary work culture, the company's policies are deceiving, and discriminating.
HCL Technologies Lucknow is only good in its fancy emails, and definitely not the best place to work at.
Work Details
I work as a senior customer service representative for the project called Pearson On VUE and handle two profiles- Greeter & Proctor. My work involves assisting global candidates with their exam check-in process via VOIP/ Voice, Chat.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Bangalore / Bengaluru
Jigini Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2022
Likes
Experience
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Other HCL TechBee Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Working as In HCL very good experience in the company..... And also we are gain more knowledge in company
Dislikes
No dislikes at all
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Noida
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 10 Oct 2023
Likes
I didn't like anything about this organisation.
Dislikes
Giving here my one year I felt like I am working with some kind of new startup who doesn't know how to do business, they just assign you new new task that are not a part of your job also.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Test Lead in
Chennai
Full Time
·
Life Insurance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2023
Likes
Domain specific trainings are given periodically.
Dislikes
Lack of projects and no job security.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Technical Support Engineer in
Noida
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Sep 2023
Likes
No opportunities for freshers
Dislikes
No opportunities for TSS employees
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager II in
Ranchi
Full Time
·
Human Resource Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2022
Likes
Good place to work and utilise the best skills you have.
Dislikes
There is nothing to mention bad about the workplace or organization.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
HR Executive and Team Lead in
Sholinganallur
Full Time
·
HR associate Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 26 Sep 2022
Likes
Nothing
Dislikes
There is no proper highlighting employee's performance
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Contracts Retainer in
Dumka
Full Time
·
To get the number of students Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Oct 2022
Likes
No doubt in company and salary and job role is also very good.
Dislikes
But the reporting managers deputed for the TechBee program do not treat employees well.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
HR Executive and Team Lead in
Chennai
Full Time
·
Human Resources Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 12 May 2022
Likes
Teammates are supportive and the learning curve is so good
Dislikes
Work life balance can be improve.
Work Details
I learnt so much in the job, from offer letter releasing to the documentation, everything i know. At the beginning i struggled a bit, but my teammates supported me always.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant HR and Talent Acquisition Manager in
Noida
Full Time
·
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 May 2022
Likes
Great working environment
Dislikes
Third party employees not get their allowances
Work Details
It's amazing
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Cluster Leader in
Noida
Full Time
·
CSR & Sustainability Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Feb 2022
Likes
The senior managers are very good and help to do the tasks. And the HR team is very nice.
Dislikes
No work and life ballance.
Work Details
The job is interesting I struggled a lot as well as my senior managers helps me a lot. Unfortunately I got sick so resigned.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about HCL TechBee's Senior Customer Service Representatives
How is HCL TechBee to work for?
HCL TechBee is rated 2.0 out of 5, based on 1 reviews by employees on AmbitionBox.
HCL TechBee is known for Company culture which is rated at the top and given a rating of 2.0. However, Work-Life balance is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at HCL TechBee read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HCL TechBee?
According to AmbitionBox ratings, HCL TechBee employees rate its salary and benefits as 2.0 out of 5. You can know more about HCL TechBee Salaries at AmbitionBox
How is the work culture at HCL TechBee?
Work culture is rated 2.0 at HCL TechBee by 1 employees. While job security is rated 2.0 and work-life balance is rated 1.0 at HCL TechBee. Read detailed reviews by employees of HCL TechBee on AmbitionBox.