This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 16 Feb, 2024
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Salary & Benefits
5.0
Skill development
4.7
Company culture
4.7
Promotions/Appraisal
4.5
Job Security
4.5
Work-Life balance
4.5
Work Satisfaction
Hapag-Lloyd is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hapag-Lloyd is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Chennai
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Good environment, good campany and good management.
Dislikes
I have worked hapag in 4 years good campany but Low salary
Team Lead in
Mumbai
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Aug 2024
Likes
Work culture
Dislikes
Salary is not competitive
Work Details
Work policy:
2 weeks each work from home and office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2024
Likes
Learn a lot !
Dislikes
Cluture is okay but promotion is not good ,not a single rs increment happen
Work Details
Work policy:
15 days work from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Thane
Full Time
·
Import & Export Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Chill life
Dislikes
Less Salary
Politics
Admin department is worst
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Thane
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 May 2024
Likes
Everything is good but salary criteria is not good
Dislikes
Salary criteria is not as per industry standards
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Shipping Deck Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Mar 2024
Likes
Good
Dislikes
Cab facility only one way
Work Details
Work policy:
2weeks wfh 2weeks wfo
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Apr 2024
Likes
Ever since Jayati Chakraborty joined company gone to drain. No care for staffs. Monitoring toilet breaks and she reviews and gives warning. Horrible working culture. She is rude and always shouts. No fair promotions. Promoted if you are woman. Or if you are Bengali. Doesn’t care about staffs. How she becamed MD I don’t know. Worst. Now no HR also. So she dos what she wants.
Dislikes
Work here to lose your piece of mind. If you are licking the MD, you will get success. Worst leader. She asks why we are in toilet also.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Import & Export Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2024
Likes
Nothing to say
Dislikes
Nothing to say
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Full Time
·
Service Delivery Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2023
Likes
I really like the company environment and the employees are behave like a friends and helping minded.
Dislikes
There are more politics inside the company and more work stuff and lot of pressure and targets to achieving the points.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chennai
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Most topest company of logistics and working for this company is most glad to me
Dislikes
Salary not satisfied.. Shift timing also not satisfied
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other Hapag-Lloyd Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Coordinator
in
Chennai
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 04 Dec 2024
Likes
The work environment is good.
Dislikes
You can't expect better salary. The workload will be high for new users and the senior will not help if they asked. Most of the senior will not work properly, they know how to achieve target by using tricks and fake counts. You wouldn't recognise by anyone even though you're working hard. The real issue is salary for new joinee the will mention 16k but you will receive 12k in your account. Every month you will find some deduction in your salary, if you asked the HR they won't respond properly....Read More
Work Details
Work policy:
2 weeks office and 2 weeks work from home
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Accounts Manager in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Apart from the yearly bonus which is also subjective to terms and conditions there isn't much to like here
Dislikes
Terrible management, reporting managers know less about shipping than the new comers. No possibility of future growth unless you can suck up to management
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Coordinator in
Thane
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Received an annual bonus due to the company's good performance.
Salary Is paid on time.
Dislikes
1. Management
Some TL are not worthy of their positions and some are very toxic, even going as far as threatening that they will give bad reviews about you to your future employer.
Overall, low quality mgmt - its full of clowns.
2. Appraisal
It's a joke, no matter how hard you work. If your accuracy drops below 99%, you get a bell during appraisal.
3. Food
You get one meal and one snack/breakfast depending on your shift but they deduct this from your salary. With an already low in-hand salary, they deduct 2k just for the canteen every month.
4. Cab
Men are just used as bait for the female drop cab facility. This mgmt can't afford bodyguards, so they club everyone the worst way possible so that females can get dropped off 1st, even at the cost of men losing 1-1.5 hours on avg every trip
5. Pay
In-hand income is low if you remove performance bonuses, night shift allowances and other variables.
6. Roles/Responsibility
it's a copy-paste job. Forgot advanced excel - even basic excel, isnt required.
There is no standardisation in the process, yet they expect us to memorize SOPs of 40+ countries. Processes like documentation and amendments are terrible, as the supervisor pressures us to achieve targets by extending hours at home (but they won't add more people in team) or threatening us with PIP. If you are not working in RNA or RLA processes, forget about taking leaves during indian festivals.
7. F&F collection experiences
First they made us wait for 3hrs just to collect the F&F cheque. Even after that they denied us to use the washroom. Imagine devoting your time to this company, only to be treated like a stranger without basic respect after you leave. I don't regret my decision to exit Hapag Lloyd GCC, thane especially after how they treated us during F&F.
8. Others
Their tagline "we cre, we m0ve, we dlvr" is just gas - they only care about money and cost-cutting.
Dont be misled by the "we are the 5th largest shipping company in the world; you'll be reporting to indian mgmt, so it will be worse.
Its an avg company, nothing special about it
9. Suggestions
For Freshers, just work here for 2yrs or so, then look for other opportunities elsewhere....Read More
Work Details
Work policy:
2 week WFO, next 2 week WFH
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
IT Service Engineer in
Chennai
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Company with average package
Dislikes
As the company provide average package .u have to face lot of provoking from seniors and then wil challenge you as u can't take any decision against them. Cause company supports them.so if u need a average package and ready to face abusing then U could choose this company
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Coordination Executive in
Mumbai
Full Time
·
Procurement & Purchase Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Refreshments and other festival culture
Dislikes
People on entry level are not empower about where they work and what actually it takes to be in the top 5 in rankings of shipping industry. So company needs to put light on since they are the route n it depends on the organisation if you want feed water to routes or acid.
Senior MIS Executive
in
Chennai
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Excellent company who fullfill all my financial needs.
Always love this organisation who treat their employees like family members.thanks to the board and management
I always like this organisation
Dislikes
Nothing
Work Details
Work policy:
2 week office 2 week wfh
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Manager Customer Service in
Mumbai
Full Time
·
Shipping Deck Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 May 2024
Likes
None
Dislikes
Toxic work culture that promotes unhealthy work life balance. Poor leadership with no regards for one’s individual skills. No career path. Extremely poor experience working with this organisation.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Coordinator in
Mumbai
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Supporting TLs
Dislikes
All is good
Senior Coordinator in
Mumbai
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Working environment and working style
Dislikes
Work pressure
Customer Service Coordinator
in
Thane
Full Time
·
Customer Success, Service & Operations - Other Department
People also ask about Hapag-Lloyd's Service Coordinators
How is Hapag-Lloyd to work for?
Hapag-Lloyd is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Hapag-Lloyd is known for Salary & Benefits which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 4.5 and can be improved. To know first hand how it is like to work at Hapag-Lloyd read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hapag-Lloyd?
According to AmbitionBox ratings, Hapag-Lloyd employees rate its salary and benefits as 5.0 out of 5. You can know more about Hapag-Lloyd Salaries at AmbitionBox
How is the work culture at Hapag-Lloyd?
Work culture is rated 4.7 at Hapag-Lloyd by 2 employees. While job security is rated 4.5 and work-life balance is rated 4.5 at Hapag-Lloyd. Read detailed reviews by employees of Hapag-Lloyd on AmbitionBox.