This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 10 Mar, 2023
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.7
Job Security
3.4
Salary & Benefits
3.4
Work-Life balance
3.4
Skill development
3.1
Company culture
2.4
Promotions/Appraisal
2.4
Work Satisfaction
Hansa Direct is rated
4.3 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hansa Direct is rated
4.3 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Mumbai
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Jun 2024
Likes
Process are good but /so much particular partiality over their .. no supporting agent from team leader /who’s are last 1-2 years continuing working HR TEAM ND ALSO TL supporting their /purana agent new agents k sath Kuch b galat kare support only old agent ko hi Milta he
Dislikes
Quality team /particiality /politics
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Relationship Executive in
Navi Mumbai
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 23 Aug 2024
Likes
When I joined the culture was good people were good it was a very happy place
Dislikes
I hate Tl Anita worst person ever has no morals brainless woman her English was third class also she has no sense how to handle a team just a suggestion please change her and save your staff from that brat
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer experience Manager in
Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Aug 2024
Likes
Salary cycle, and other perks and benefits
Dislikes
Shift time. And poor work culture
Customer experience Manager in
Mumbai
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Nov 2024
Likes
It's a good organization to work with supportivs staff and good trainers
Dislikes
Although it's a good company but work life balance is a major concern in every job
Deputy Manager in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Quite good experience to work
Dislikes
Don't have such words to say anything
Agent in
Mumbai (working remotely)
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 29 Feb 2024
Likes
Customer service executive
Dislikes
Dislike because hansa salary vary low
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer experience Manager in
Mumbai
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Team leader was cooperative
Dislikes
Pathetic Management
Team Lead in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Supports
Dislikes
Hansa work place is good
Head Operations in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2024
Likes
All good good presence
Dislikes
No Dislikes
Senior Analyst in
Mumbai
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Sep 2023
Likes
Salary on time
Management is good.
Dislikes
Job security is not good
Work Details
Work days: Monday to Friday
(Strict Timings)
Other Hansa Direct Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
Mumbai
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jul 2024
Likes
Nothing good about company. "Xxxxcccccccccccc
Dislikes
Dirty politics, managers behaviour is rude, do not respect female employees, partiality, favouritism, hard working people need to work hard, timepass people will get all benefits coz they are in good books of senior, phones are not allowed, no lockers provided, only once a day phone is allowed, need to handover phone to security, even in emergency phone not allowed.
Senior Business Analyst in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 Jul 2024
Likes
No comment
Dislikes
I didn't like HR management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Relationship Manager in
Navi Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2024
Likes
On time salary
Dislikes
Rotational offs
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Navi Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Company environment is good.
Great people behaviour.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Web Chat Executive in
Navi Mumbai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 09 Oct 2023
Likes
The jobs are quite secure if you perform well
Dislikes
Poor salary structure and lack of appreciation for the employees
KYC Executive in
Navi Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Nothing
Dislikes
It's all full of illeterate people especially in NDML process that has hired anyone as team coach she has nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Senior MIS in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 11 Aug 2023
Likes
No likes in this company
Dislikes
no dislikes nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Telecaller in
Navi Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2023
Likes
Staff is very co operative
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Relationship Manager in
Navi Mumbai
Full Time
·
Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Nov 2023
Likes
Everything is good at Hansa
Dislikes
Promotion
Senior CSR in
Mumbai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 May 2024
Likes
Fun & Friendly environment culture
Nice platform for a new beginner/fresher into BPO
Dislikes
Cafeteria needs to be little spacious
Performance Appraisals should be conducted on a regular basis and should be honest, fair & objective.
Employees should also be made aware of where they stand, what they need to change & what is working
People also ask about Hansa Direct's Senior Team Leaders
How is Hansa Direct to work for?
Hansa Direct is rated 4.3 out of 5, based on 2 reviews by employees on AmbitionBox.
Hansa Direct is known for Job Security which is rated at the top and given a rating of 4.7. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Hansa Direct read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Hansa Direct?
According to AmbitionBox ratings, Hansa Direct employees rate its salary and benefits as 3.4 out of 5. You can know more about Hansa Direct Salaries at AmbitionBox
How is the work culture at Hansa Direct?
Work culture is rated 3.1 at Hansa Direct by 2 employees. While job security is rated 4.7 and work-life balance is rated 3.4 at Hansa Direct. Read detailed reviews by employees of Hansa Direct on AmbitionBox.