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Filter reviews by Hansa Direct Customer Service Representative Reviews
Rating distribution
Category Ratings
Salary
Work-life balance
Skill development
Job security
Work satisfaction
Company culture
Promotions
What employees say about Hansa Direct?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
80% employees reported
Flexible timing
50% employees reported
No travel
75% employees reported
View more detailed insights
Jobseekers also viewed
6 reviews found
Customer Service Representative in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supportive management
- Salary - Excellent
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
QA team is pathetic
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Representative in Navi Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They provide every facility so that there employee should be protected from covid 19
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Theee is nothing to dislike
Work Details
Excellent
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Navi Mumbai
Technical Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Senior manager very supportive
Dislikes
It is the place with politics unprofessional people and moreover no value for hard worker they need just at time pass people just be around with their circle TL for no use
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Na
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employee Benefits
Na
Customer Service Representative in Navi Mumbai
MRC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I found my life partner
- Skill development - Excellent
- Job security - Excellent
Dislikes
No growth
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Ladki log ko staring karna
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Representative in Navi Mumbai
MRC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is best
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Customer Service Representative in Navi Mumbai
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was amazing working with them. The staff is excellent.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Some employees are annoying
Work Details
It was fun
Work days: Monday to Saturday (Strict Timings)
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Similar Designation Reviews
Customer Service Executive in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Process are good but /so much particular partiality over their .. no supporting agent from team leader /who’s are last 1-2 years continuing working HR TEAM ND ALSO TL supporting their /purana agent new agents k sath Kuch b galat kare support only old agent ko hi Milta he
Dislikes
Quality team /particiality /politics
Work Details
Work days: Monday to Saturday (Strict Timings)
Relationship Manager in Mumbai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing good about company. "Xxxxcccccccccccc
Dislikes
Dirty politics, managers behaviour is rude, do not respect female employees, partiality, favouritism, hard working people need to work hard, timepass people will get all benefits coz they are in good books of senior, phones are not allowed, no lockers provided, only once a day phone is allowed, need to handover phone to security, even in emergency phone not allowed.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Relationship Manager in Navi Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Rotational offs
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Deputy Manager in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Quite good experience to work
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Don't have such words to say anything
- Skill development - Bad
- Promotions - Poor
Team Lead in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Monday to Saturday (Strict Timings)
Relationship Manager in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Promotions - Good
Dislikes
- Skill development - Poor
Overall Rating
Team Lead in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Supports
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Hansa work place is good
Sales Executive in Navi Mumbai
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Increment is not yet done
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No promotion till now no increment
- Promotions - Bad
Work Details
Work days: Monday to Saturday
Work related travel: This is a desk job.
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Support Executive in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The working culture is nice
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Some time it experience like pressure during work
Other Hansa Direct Reviews
Customer Relationship Executive in Navi Mumbai
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
When I joined the culture was good people were good it was a very happy place
- Job security - Good
Dislikes
I hate Tl Anita worst person ever has no morals brainless woman her English was third class also she has no sense how to handle a team just a suggestion please change her and save your staff from that brat
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Assistant Manager Quality in Mumbai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment of the organisation is very good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
There is Only Salary issue, nothing else.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Business Analyst in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comment
Dislikes
I didn't like HR management
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer experience Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary cycle, and other perks and benefits
- Salary - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Shift time. And poor work culture
- Skill development - Bad
- Job security - Poor
- Work-life balance - Bad
Customer experience Manager in Mumbai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a good organization to work with supportivs staff and good trainers
Dislikes
Although it's a good company but work life balance is a major concern in every job
Relationship Executive in Mumbai
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Work Details
Work days: Monday to Friday (Strict Timings)
Agent in Mumbai (working remotely)
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Customer service executive
- Job security - Excellent
Dislikes
Dislike because hansa salary vary low
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Agent in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very bad company and poor management
Dislikes
Very bad company
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer experience Manager in Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Team leader was cooperative
Dislikes
Pathetic Management
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Associate in Navi Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company environment is good. Great people behaviour.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 6 Hansa Direct reviews submitted by Hansa Direct employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hansa Direct is the right company for you. 80% of employees repo...rted the working days at Hansa Direct as Monday to Saturday. 50% employees reported the work timings at Hansa Direct as Flexible timing. Read more- Home >
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