GUS Education India Technical Support Team Leader Reviews

Likes

Transparency approach to leadership, Continuous Learning to enhance skills, Opportunity to grow.

Dislikes

No Dislikes or negatives. GEI is always striving to learn from every corner and never disappointed with their decision making which is always in favour of people & the process. This is best thing that any growing organisation should follow.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

friendly environment working colleague, do your job for 8 hours and enjoy your rest of day.

Dislikes

if we could have national holidays off, it would be greatly appreciated. we understand that we are working with international clients, but since we based in India. it's important to observe national holidays.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working at GUS Education India feels like being at my second home. The environment is incredibly welcoming and friendly, and the leaders are exceptional- They consistently support and encourage me. The best part is the opportunity to earn well and embark on business trips that allow me to explore new places and gain valuable experience.

Dislikes

--- Nothing---.. So far everything going great..! Hope the same continues.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

My Boss is a very good person, and we have very good workplace and work life balance

Dislikes

when you work in a company job security is the most important thing that any person would look in the company i understand business has some expectations from the advices there would be ups and downs in the work life

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance is good in GUS

Dislikes

I think there is no specific reason to dislike

Likes

Everything. The Work culture is really great.

Dislikes

Nothing to dislike. Its Perfect Place to work

Likes

Love every thing about the office

Dislikes

None

Likes

Shift time and day off

Dislikes

Worst nightmare come true if employed

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is nothing much except salary on time & pick-and-drop facility.

Dislikes

Unfortunately, my experience at GUS Education India - Hyderabad Office, has been deeply disappointing due to systematic favouritism within the organization. The management's preferential treatment towards employees from the local community, especially towards the people from Telangana, is blatantly evident. This bias extends to promotions, salary hikes, and performance ratings. Despite consistent hard work and good performance reviews throughout the year, employees who are not from Telangana or who do not belong to the Telugu-speaking community find it nearly impossible to advance in their careers here. Merit and contributions seem to take a backseat to personal connections, favouritism and cultural affiliations, undermining the organizations claims of providing equal opportunities. The situation has worsened in the last few years, especially since the new HR head joined, with many talented individuals leaving the company over the past two years due to the discriminatory environment. It's baffling how "GUS Education India - Hyderabad" continues to claim the title of a "Great Place To Work" while failing to ensure fair treatment and inclusivity for all employees. Most notably, "GUS" demonstrates inconsistencies in compensation practices by offering varying pay packages to individuals in identical designations. These discrepancies occur regardless of prior experience or current salary. Locals tend to receive higher compensation packages, while candidates from outside the regions are often offered lower pay, highlighting a disparity in treatment. If you are considering joining this company and are not from the local community, I would strongly recommend thinking twice. A workplace should value diversity and merit. Sadly this is not the case here in GUS Education India....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Dislikes have overshadowed likes over time

Dislikes

Lot of things. I have been working here for 5 years now.. But if I have given such ratings, it can only mean that I have been extremely patient with things around. Escalating any situation has not resulted positively..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

HR policies . That’s it . Since when the management has changed everything got from bad to worst

Dislikes

Too many pointers - No recognition for tenured employees in form of incentives , appraisal, growth . All they need is you to work , work , and work. The top management lives in a dillusion that employees don’t need money to survive . That ‘s the reason it now has highest attrition of the tenured employees. Sudden layoffs in bulk . You never know when it is your last day in the office . Keep guessing!!!!...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

It’s been a wonderful journey so far with GEI, this has literally changed my life. I would recommend everyone to come a be a part of GEI, wonderful salary with great incentives with a job security in today’s world especially in a sales job, management looks into your utmost growth and well being, leaves has been a problem here, complete work life balance is possible here, I would like to thank to all the GEI management to make this possible!!!...Read More

Dislikes

Not that I am aware of!

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

"I've had the pleasure of working at GEI for 4 lovely years and can confidently say it's a truly exceptional place to work. The company culture is built on values and principles, which is evident in every aspect of the organization. The leadership team is visionary, approachable, and dedicated to employee growth.

Dislikes

NA

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

1) Job security, During pandemic multimillion dollar companies were forced to implement layoffs, GEI stood out as a rare exception by not only retaining its entire work force, but we also ramped up, even food was provided for the staff working from office during pandemic. 2) Work Life Balance :- More than 95 % of the teams operatein India & UK shift with a mandate, Sat & Sun off, dont think so any other ed tech company has this approach of fixed offs. 3)Two way Company Provided Transport. 4)Growth :- If you have the right skill set GEI is the best place for any one to be in, i have see tremendous growth opportunities, employees joined as associates made their way untill AM & TL's within the span of 4-5 Years, 5)Skill Development:- Free access to Learning platform's to upskill our-self. 6)Open door Policy with leaders & MD:- Any one can walk up to our MD or senior leaders with their concerns....Read More

Dislikes

1) Not much to mention, every organization will have issues, and they are part and parcel of corporate life

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You get to meet some prominent people of the industry

Dislikes

There is no job security. One whole team was dismissed. The HRs are toxic - very surprising. Irrespective if you work or are an overachiever, the company will fire you anytime. There is absolutely no job security.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Managing director shashi has a good vision towards the company goals and he is trying his best to achieve in the best way possible, and even in terms of learning company is providing good learning programs which is useful for employee for his job role. On time Salary on last working day of the month Good collaborative team

Dislikes

dress code , having a desktime which tracks the employee timings are one of the biggest flags along with that i have seen in most the teams managers are so micro managing and asking employess to provide a hourly tracker reports for them on what they are working , so my point is if the company spent good amount on this desktime tool,why do they need trackers again , and even work culture is so toxic and people are more bothered about other people's phonecalls and action which i felt that there is very poor work culture and i clearly felt as a bpo role when i have joined here...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.