GTT Communications Senior Service Desk Analyst Reviews

Likes

Nothing

Dislikes

Blackmailing employees and bad management. Please don’t join this company at pune. Here everyone are Mentally unstable.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It all depends in which team you are. GTT is good for freshers. Top level management is good. Policies are recently revised hence they are much much better now. Skills wise you learn a lot in first 6 months but again as I said team matters. 80% of the teams DO NOT have morning shifts but working from office in night shifts is reallyFUN. You do not get Indian holidays though they are listed in GTT holiday list, your manager will ask to work on festive days and I would say you should because you are paid double....Read More

Dislikes

Take it positive or negative way "If you are highlighted infront of Management than only you get promoted ". Appraisals- Fake Hopes are given to retain you and its covered later stating No Budget. Its not project based work, Its all on ticketing which puts you down after some span.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company for network enginners, network analyst, NOCs

Dislikes

Not much scope for software development carreer

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Not recommendable

Dislikes

No Career growth

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I appreciate the remote work option, and the management and team processes are great. However, it would be even more beneficial if the company could offer more opportunities for technical skill development.

Dislikes

The ompany doesn't offer any night shift incentives or allowance.

Likes

Work from home culture

Dislikes

No more employee engagement programs

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They do not try to micro manage their employees!

Dislikes

None

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

No oppurtunity to promote internally

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance & job security

Dislikes

It's not dislike, but it's my opinion to provide night shift allowance to employees, thanks

Likes

Work Details

Work policy: One in 6 months

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

GTT is a good company for beginners & who have less than 2 years of experience.

Dislikes

No exposure on technical kinds of stuff & A lot of dependencies is there. You become dependent on international guys as accesses/responsibilities are given to Indian guys. If you are getting an offer & reporting manager is Ajith or Santiago then do not accept the offer. Otherwise, you will sacrifice your own growth by your own hand. The above statements are comes from 5 years of experience.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes