Genpact System Operator Reviews

Likes

Working with Colleagues

Dislikes

There is no food and only one way cab transport facility no other benefits they won't give paid leaves which are ours to take and ask a reason for every leave and ask of medical documents for each and every day of leave taken by you and Genpact deducts the Provident fund double the amount from the employees salary I say never join here otherwise you will be stuck in here and won't get growth in the life pays us even cheaper than a labour and treat us like a labour never respects our work there is no appreciation in the Genpact and yearly increment is like 7 out of 100 I hope you understand this because it's a compliance to share confidential things right!...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

When I was in Genpact working environment is very good. All team member's were supportive. Genpact Management is always best. Also they provide the cab facilities for employees.

Dislikes

My experience was good so I don't have any thing dislike about working at Genpact.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Infrastructure is good and work life balance is also good. Work from home in some process so it saves money working from home.

Dislikes

Biggest dislike in Genpact is Team politics.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

working at Genpact for its positive work culture, good learning and development opportunities, job security, supportive management, and a focus on work-life balance, allowing employees to gain new skills while maintaining a healthy personal life; however, some commonly cited downsides include relatively lower compensation compared to industry standards and potential slow career progression. Learning and development: Genpact is often praised for its robust training programs and commitment to employee upskilling, making it a good place for freshers to learn new skills and advance their careers. Positive work culture: Employees often mention a friendly and supportive work environment with good team collaboration....Read More

Dislikes

common dislikes about working at Genpact include: low salaries compared to industry standards,

Likes

Genpact provide high level knowledge to increase Domain expertise, Thank you G.

Dislikes

Mostly seniors of Genpact who do not like you if you are better then them and than they will spread rumour to destroy your Personality and they will not support you to get promotion also.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

Dislikes

Salary and appraisal in this company is not really high.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company Culture is good but when it comes to Project part sometimes management need to be flexible. But for skill development and learning it is good.

Dislikes

It is about the salary and promotions. The appraisal is too low and the benefits are not much. There is no night shift compensation. Cab charges are also applicable

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It is best place of work with dynamic culture of working with cooperative person such as manager, colic and always open to help in each filed.

Dislikes

Annual hike and promotion.

Work Details

Work policy: Each quarter one a week if client require .

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was amazing company as it provides growth and good salary

Dislikes

1 side cab only without ac and it provide shuttle from 1 side from metro station in summers shuttle that also do not have ac and the process was not at good totally biased they had hired candidate just for firing them on basis of gender if she is a female they will put you on bench and ask to leave after 3 months. No job security in this.

Likes

For young generation Genpact is best platform for skill development, it used to provide Graduate degree from reputed institute, I think that has been suspended now. but still through their Genome platform its very good for young ones to skill up

Dislikes

Shockingly, Islamophobia is real at Genpact !!! From junior colleagues to senior leadership, most are plagued by the virus of Islamophobia. Abusing Muslim colleague and generalizing Islam using derogatory names are common practices. I had to quit this company due to such toxic culture which evolved lately. I was shocked to see manager, deep inside was filled with such hate for other community that it impacted me deeply, couple of time I confronted but everytime it cost me. There is NO point in registering a complaint to seniors or HR as these people back each others- Business matters. If I have to remember Genpact, I will always miss Genpact prior to the 2019 COVID era,...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Genpact as a company has great roots and culture. The working environment is great for juniors, since the managers try to provide a platform and offer help whenever needed. Genpact offers good learning opportunities by designing trainings from time to time for all it's employees. Although it is a service based company, and clients play a significant role in the workload, the managers do their best to see to it that employees don't get over burdened with work....Read More

Dislikes

While there are many good things about Genpact, the salary structure and incremental growth structure needs to be updated to stay at par with the latest industry standards. The benefits are also not that great in comparison to other service based companies.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Provides opportunity to learn

Dislikes

Promotions are not tied up to performance rather it's tied up to tenure. Very low CTC compared to industry avg. Even after highest rating, you will end up with single digit increament.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall, the company provided valuable learning opportunities the workplace culture could benefit from more inclusivity and stronger emphasis on meritocracy

Dislikes

My experience with Genpact was a mixed bag. while the organization has its strength, there are certain aspects that could use improvement. One major challenge was the lack of openness to new ideas, Even if you have innovative suggestions, there's an unspoken rule to simply follow what your boss says, which can stifle your creativity and professional growth. Additionally, there seemed to be noticeable favouritism within the team. Certain employees were given preferential treatment, creating an uneven and sometimes motivating work environment for others....Read More

Likes

You don't get easily fired even if your business ramps down. You can join a new project with the help of Talent Management.

Dislikes

They don't provide increments as per markets. People ingrown will not be given good hikes vs poeple hired from outside with less experience on higher salaries disappoint in grown people with similar skills.

Work Details

Work related travel: This is a desk job.

Likes

There are moderate growth opportunities in this Organizations.Work pressure is normal depending on your process.Hrbrid shift timings. If you have pending work, you can complete it any time before its deadlines. Sometimes organization throws parties for their employees which is privilege for us. Office is located nearby metro; that's why it is easy for us to commute.

Dislikes

Salary hike is horrible, hardly 4 to 5% annually There is not much learning. Again, it is depending on your process. Monotonous work. It will be difficult for you to acquire new skill set. Manager is not very supportive and will not guide you. You are on your own. If you try to switch your process, you might be in great trouble i.e if you don't get a new process on time, you might lose your job.

Likes

The various opportunities it provides to all its employees towards career growth progression

Dislikes

Style or culture the way a feedback is cascaded or passed on from the leadership to their subordinates. Don’t have company transport pick up facilities and to make company cabs available at all level irrespective whether employee belongs to executive leadership or non