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Genpact Customer Support Executive Reviews

based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 2 Jan, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.5

Work-Life balance

3.5

Company culture

3.4

Skill development

3.3

Promotions/Appraisal

3.3

Salary & Benefits

3.2

Work Satisfaction

Top Mentions in Genpact Customer Support Executive Reviews

3 reviews found

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People also ask about Genpact's Customer Support Executives

How is Genpact to work for?
Genpact is rated 3.5 out of 5, based on 20 reviews by employees on AmbitionBox. Genpact is known for Job Security which is rated at the top and given a rating of 3.7. However, Work Satisfaction is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Genpact read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Genpact?
According to AmbitionBox ratings, Genpact employees rate its salary and benefits as 3.3 out of 5. You can know more about Genpact Salaries at AmbitionBox
How is the work culture at Genpact?
Work culture is rated 3.5 at Genpact by 20 employees. While job security is rated 3.7 and work-life balance is rated 3.5 at Genpact. Read detailed reviews by employees of Genpact on AmbitionBox.

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Gender Based Ratings for Genpact Customer Support Executive

based on 18 reviews
4.0
Rated by 9 Women

Rated 4.1 for Company Culture and 4.1 for Job Security

women
3.2
Rated by 9 Men

Rated 3.4 for Job Security and 3.3 for Career Growth

men

Working Days for Genpact Customer Support Executive

based on 20 reviews
Monday to Friday
55%
Rotational Shift
36%
Monday to Saturday
9%

Work Timings for Genpact Customer Support Executive

based on 20 reviews
Flexible timing
Strict (10am - 6pm)
Strict (10am - 5pm)
54%
15%
15%
16% employees reported other strict timings

Shift Timings for Genpact Customer Support Executive

based on 20 reviews
Day shift
100%

Business Travel for Genpact Customer Support Executive

based on 20 reviews
No travel
36%
Within city
36%
International travel
14%
Within country
14%
Genpact Customer Support Executive Salary
based on 101 salaries
₹1.4 L/yr - ₹4.5 L/yr
5% more than the average Customer Support Executive Salary in India
View more details
joining
Joining bonus
1 total response
lifeInsurance
Life insurance
1 total response
mobileBill
Mobile bill reimbursements
1 total response
workFromHome
WFH setup
1 total response
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