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Filter reviews by Genisys Group Customer Success, Service & Operations Department Reviews
Overall Rating
based on 78
reviews
What employees say about Genisys Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
88% employees reported
Monday to Saturday
60% employees reported
Flexible timing
53% employees reported
No travel
63% employees reported
View more detailed insights
Gender based rating
Rated by Women
23 reviews
Rated by Men
52 reviews
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Customer Success, Service & Operations
• 78 Reviews
Engineering - Software & QA
• 42 Reviews
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BFSI, Investments & Trading
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in Genisys Group Customer Success, Service & Operations Department Reviews
78 reviews found
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asked in
Customer Support Executive interview
Q1. Can you please talk any of random topic?
asked in
Consultant interview
Q3. How do handle when you know that there is a bug but manager is not ready to ... read more
asked in
Consultant interview
Q4. Explain automation framework with the oops concepts that you have used
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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
·
works at
TCS
Experience - 5.9
Tech - React.js
CTC- 13LPA
Current company - TCS
Offer in the process - Nagarro (19LPA)
My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I:
1. Be honest and say I can join on 25th May?
2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency)
Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?)
Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
115 participants
.
poll closed
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People also ask about Genisys Group's Customer Success, Service & Operations Department
Is Genisys Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 78 employee reviews, it's clear that most employees have an average experience working at Genisys Group's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.0.
Does Genisys Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Genisys Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 78 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genisys Group's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Genisys Group's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Genisys Group's Customer Success, Service & Operations Department?
Work culture at Genisys Group's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 78 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Genisys Group's Customer Success, Service & Operations Department?
Based on 78 reviews on AmbitionBox, Genisys Group's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genisys Group's Customer Success, Service & Operations Department.
Is work from home available at Genisys Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Genisys Group's Customer Success, Service & Operations Department employees work from home permanently, 88% work from the office, and 6% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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- Genisys Group Customer Success, Service & Operations Department Reviews Reviews
|
Customer Support Executive
77
salaries
|  ₹1.9 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
32
salaries
| ₹1.7 L/yr - ₹3.9 L/yr |
|
Team Lead
13
salaries
| ₹3.3 L/yr - ₹6 L/yr |
|
Team Lead Operations
11
salaries
| ₹3.5 L/yr - ₹4.5 L/yr |
|
Customer Care Executive
10
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
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