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Filter reviews by Genisys Group Customer Success, Service & Operations Department Reviews
Overall Rating
based on 76
reviews
What employees say about Genisys Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
89% employees reported
Monday to Saturday
62% employees reported
Flexible timing
52% employees reported
No travel
65% employees reported
View more detailed insights
Gender based rating
Rated by Women
22 reviews
Rated by Men
51 reviews
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Customer Success, Service & Operations
• 76 Reviews
Engineering - Software & QA
• 42 Reviews
Marketing & Communication
• 12 Reviews
Sales & Business Development
• 6 Reviews
Data Science & Analytics
• 6 Reviews
Human Resources
• 6 Reviews
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in Genisys Group Customer Success, Service & Operations Department Reviews
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People also ask about Genisys Group's Customer Success, Service & Operations Department
Is Genisys Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 76 employee reviews, it's clear that most employees have an average experience working at Genisys Group's Customer Success, Service & Operations Department.
Job security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.0.
Does Genisys Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Genisys Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 76 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Genisys Group's Customer Success, Service & Operations Department salaries
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and to read reviews specifically about salary and benefits at Genisys Group's Customer Success, Service & Operations Department,
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How is the work culture at Genisys Group's Customer Success, Service & Operations Department?
Work culture at Genisys Group's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 76 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Genisys Group's Customer Success, Service & Operations Department?
Based on 76 reviews on AmbitionBox, Genisys Group's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genisys Group's Customer Success, Service & Operations Department.
Is work from home available at Genisys Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of Genisys Group's Customer Success, Service & Operations Department employees work from home permanently, 89% work from the office, and 5% follow a hybrid model, based on 18 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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|
Customer Support Executive
76
salaries
|  ₹1.9 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
32
salaries
| ₹1.7 L/yr - ₹3.9 L/yr |
|
Team Lead
13
salaries
| ₹3.3 L/yr - ₹6 L/yr |
|
Team Lead Operations
11
salaries
| ₹3.5 L/yr - ₹4.5 L/yr |
|
Customer Care Executive
10
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
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