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Fusion

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3.3

based on 195 Reviews

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Fusion Customer Care Executive Reviews

Updated 27 Feb, 2025
Overall Rating
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2.7/5
based on 16 reviews

Rating distribution

Category Ratings

2.6

Skill development

2.4

Company culture

2.3

Work-life balance

2.3

Work satisfaction

2.2

Salary

2.2

Promotions

2.1

Job security

What employees say about Fusion?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

69% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

92% employees reported

View more detailed insights

Gender based rating

2.6
female

Rated by Women

6 reviews

2.7
male

Rated by Men

10 reviews

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Top Mentions in Fusion Customer Care Executive Reviews

16 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Fusion

People also ask about Fusion's Customer Care Executives

How is Fusion to work for?
Fusion is rated 2.7 out of 5, based on 16 reviews by employees on AmbitionBox. Fusion is known for Skill development which is rated at the top and given a rating of 2.6. However, Job security is rated the lowest at 2.1 and can be improved. To know first hand how it is like to work at Fusion read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion?
According to AmbitionBox ratings, Fusion employees rate its salary and benefits as 2.2 out of 5. You can know more about Fusion Salaries at AmbitionBox
How is the work culture at Fusion?
Work culture is rated 2.4 at Fusion by 16 employees. While job security is rated 2.1 and work-life balance is rated 2.3 at Fusion. Read detailed reviews by employees of Fusion on AmbitionBox.

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Fusion Customer Care Executive Reviews by Locations

Fusion Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Fusion reviews submitted by Fusion employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fusion is the right company for you. 69% of employees reported the working ...days at Fusion as Rotational Shift. 57% employees reported the work timings at Fusion as Flexible timing. Read more
Fusion Customer Care Executive Salary
based on 50 salaries
₹1 L/yr - ₹3 L/yr
45% less than the average Customer Care Executive Salary in India
View more details
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