First bank of Nigeria Customer Care Executive Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
3.0/5
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Category Ratings
4.0
Work-Life balance
4.0
Skill development
3.0
Company culture
3.0
Job Security
3.0
Salary & Benefits
3.0
Promotions/Appraisal
3.0
Work Satisfaction
First bank of Nigeria is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
First bank of Nigeria is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Customer Care Executive in
Benin city
Contractual
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 28 May 2024
Likes
A great place to work but needs to improve on staff training.
Dislikes
Increasing number of customers based but few staff
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Relationship Manager in
Lagos
Full Time
·
Enterprise & B2B Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Oct 2023
Likes
Learning and Development on point
Dislikes
Old customers
Customer Service Associate in
Lagos
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2022
Likes
More training to boost performance on the job
Dislikes
No work life balance, pressure,
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Manager
Service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2019
Likes
It's place or office to learn and be focus in life and build career
Dislikes
No
Work Details
Attending to customers, and satisfy their needs, ATM support, account opening, solutions to customers
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Branch Manager in
Branch operations
Finance Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
Work-Life Balance
posted on 18 Jun 2020
Dislikes
Staff welfare is nothing to write home about. Promotion now depends on whom you know . Training is no longer given the deserved attention. No reasonable career development. Pensioners are horribly oppressed. The pensioners unlike what their counterparts enjoyed are highly traumatised. No palliative during this pandemic. Meanwhile the bank keep donating billions to assist govt when its pensioners are merely getting about N5,000 or N15,000 per month. They are dying daily from poverty....Read More
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Other First bank of Nigeria Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Transaction Officer in
Owrri Nigeri Imo state.
Full Time
·
BOSG-Brach Operation Service Group Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2022
Likes
Exposure, knowledge and self development.
Dislikes
As a contract staff, it's somewhat difficult to transit to a full or core staff. Then at the end of the day, after some number of years, like 8 years, people will be led off.
Is actually disheartening. This is the case of over 90% of her contract staff.
Then, inspite of the whole stress that even most of the contract staff work more than the core staff, there is no benefit of any sort, no exposure to loan, no matter how little, no profit sharing....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Lagos
IT Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2022
Likes
The Pay is great. The People are great.
Dislikes
None
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Devops Engineer in
Lagos
IT Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Dec 2021
Likes
They organize training for staff once in a while.
Dislikes
The restrictions and culture are unhealthy for young energetic tech persons who are hungry for innovation. It's really difficult to do simple tasks due to security restrictions.
Also, remote work is not allowed.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Personal Banker Operations/ Human Capital Management in
Sapele , Delta State.
Branch Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 04 Jan 2021
Likes
Good at on the job training.
Dislikes
Poor take home package on retirement. And abandonment.
Work Details
Full Banking experience ,always achieved set target.
Work days: Monday to Friday
(Strict Timings)
Operations
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 14 Jul 2019
Likes
I like the team spirit amongst the staff
Dislikes
Compensation is decent, but growth is slow. They do not consider proximity at all
Work Details
Generally speaking, my work is slightly challenging due to the fact that where I stay is very far compared to I where I work. But I can still manage pending when proximity will be considered
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Itire br surulere Lagos
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Aug 2021
Likes
Good working environment , management and colleagues are good team players
Dislikes
The yearly assurance promotion of staff seems to be segmented to some units
Work Details
My work life in First bank is quite ok it only enables you to be a good time planner.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Cashier
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Apr 2019
Likes
Actually the company is open to innovation and readily adopt latest technology. And I love the fact that I was part of the team that works as a Bulk Teller, and it gave me the opportunity to receive several awards from different beaches I worked with. But I have moved on from the Bank for good after serving for more than nine years.
Dislikes
I dislike their attitude of lack of compensation despite the work pressure and after serving for about nine years, there was no compensation as I was leaving.
Work Details
My work was relatively challenging, as a Bulk Teller in the Bank, I always make sure that I balance and post before leaving for the next day job continuously.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Security Supervisor /Security Guard
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 06 Apr 2018
Likes
I love protecting life and property
Dislikes
Slow salary
Work Details
D job is lovely I love talking to people
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Branch Banking Officer in
Lagos
Bank branch operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 14 Apr 2019
Likes
Basically there is no good memories to behold at this point.
Dislikes
The insensitiveness to customer demand and relegation of staff in present of customer in a bead to lay blame on staff over management inefficiency.
Work Details
Hectic boring time consuming and demanding and you can never finish your job
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Branch Secretary / Customer Service Officer
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2018
Likes
About my teammates, it was wonderful working with them.
The level of training was good.
There's no job security for contract staffs because they are been employed through a consultant firm.
Career growth was much, salary wasn't that good despite the appraisals. Traveling is once in a while, their might be politics. Learning, work environment, innovation & work- life balance was good.
Dislikes
The contract staff are not been giving enough room for growth, instead they will hire the ones they call experience ones and you the contract staff will still be the one to put them through.
Work Details
Sometimes it will be hectic but I really enjoyed working with them not because they are that good but because of the people I worked with. They made the environment too good for me
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
People also ask about First bank of Nigeria's Customer Care Executives
How is First bank of Nigeria to work for?
First bank of Nigeria is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
First bank of Nigeria is known for Work-Life balance which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at First bank of Nigeria read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at First bank of Nigeria?
According to AmbitionBox ratings, First bank of Nigeria employees rate its salary and benefits as 3.0 out of 5. You can know more about First bank of Nigeria Salaries at AmbitionBox
How is the work culture at First bank of Nigeria?
Work culture is rated 3.0 at First bank of Nigeria by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at First bank of Nigeria. Read detailed reviews by employees of First bank of Nigeria on AmbitionBox.