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FedEx Express Customer Service Executive Reviews

based on 28 reviews
Updated 30 Apr, 2024

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.3

Work-Life balance

4.2

Job Security

4.2

Work Satisfaction

3.5

Skill development

3.4

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in FedEx Express Customer Service Executive Reviews

28 reviews found

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People also ask about FedEx Express's Customer Service Executives

How is FedEx Express to work for?
FedEx Express is rated 4.4 out of 5, based on 28 reviews by employees on AmbitionBox. FedEx Express is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at FedEx Express read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at FedEx Express?
According to AmbitionBox ratings, FedEx Express employees rate its salary and benefits as 3.4 out of 5. You can know more about FedEx Express Salaries at AmbitionBox
How is the work culture at FedEx Express?
Work culture is rated 4.4 at FedEx Express by 28 employees. While job security is rated 4.2 and work-life balance is rated 4.3 at FedEx Express. Read detailed reviews by employees of FedEx Express on AmbitionBox.

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Gender Based Ratings for FedEx Express Customer Service Executive

based on 24 reviews
4.9
Rated by 9 Women

Rated 4.9 for Company Culture and 4.7 for Work-Life Balance

women
3.9
Rated by 15 Men

Rated 4.2 for Job Security and 3.9 for Work-Life Balance

men

Working Days for FedEx Express Customer Service Executive

based on 28 reviews
Monday to Friday
41%
Rotational Shift
37%
Monday to Saturday
11%
Alternate Saturday off
11%

Work Timings for FedEx Express Customer Service Executive

based on 28 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6pm)
64%
24%
12%

Shift Timings for FedEx Express Customer Service Executive

based on 28 reviews
Day shift
100%

Business Travel for FedEx Express Customer Service Executive

based on 28 reviews
No travel
85%
Within city
10%
Within country
5%
FedEx Express Customer Service Executive Salary
based on 85 salaries
₹1.7 L/yr - ₹4.3 L/yr
6% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
softskill
Job/Soft skill training
5 total responses
+2 more benefits
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