FedEx Express Customer Care Representative Reviews

Likes

Shift Timings as it has day shift

Dislikes

Hate the work environment, not at all happening environment and too much of politics and favorism.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Flexibility and good environment

Dislikes

Leadership issues and goals not defined

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Energetic journey

Dislikes

some people issi

Likes

Office environment Supportive management Superb trainer

Dislikes

Cafeteria

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work cultural employee value

Dislikes

Less salary and increment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

For better opportunity need this job

Dislikes

No any dislike

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Infrastructure and work culture

Dislikes

Pay and Hierarchy

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Professionalism is good well mannered people with good class and culture salary on 25th on time always

Dislikes

No growth no hikes no increment nothing, even if u take initiative there is no growth ulll be stuck to just yearly increments which is peanuts or child’s pocket money worth lesser ig

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

salary, benefits, learning

Dislikes

culture, continous restructuring, older technology, favouritism, existing people not allowing new-comers in projects, no knowledge sharing, people ask to read SharePoint instead of sharing knowledge, too many processes which needs to be learnt only on SharePoint documents

Likes

Nothing.

Dislikes

- 4 day work from office. For Managers and MicroManagers this rule is not applied. - HR is the Worst - Ask anyone in the org. HR will send Agile practices email - Are they HR or SCRUM Master or Agile practitioner - This clearly shows the roles are not defined - IT Manager - Most of these people are having <1 % technical knowledge having project management etc certification - In AI world these people are useless and soon they will be jobless - We have to say this because they are arrogant, does micromanagement, create unnecessary meetings.. These people do micromanagement. When did you login? Are you on leave while we are already working given a workday in 2024 what a shame. They create unofficial whatsapp groups are declare work from home whenever manager decides. - Coming to technologies - Fully outdated and old rusted tech stack. No good practices. If somebody suggests they will fire on the people who suggest good things for change. They are not ready for change. - There are a lot of contractors, here contractors have the full control of the decisions. You just have to sit dumb. - Keeping everything aside. If you join this place and if you think you are intelligent be prepared that majority of your peers do not understand what you are talking. Some people do not even understand emails and cannot read messages in MsTeams. They misunderstand it. Worst communication skills, can't write and read simple and single page of English document. - Cafeteria is worst - There are no other food options. - Office is not in IT park - It's road side full of pollution....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

NOTHING

Dislikes

HIRED PATHETIC MANAGERS MICROMANAGEMENT PATHETHIC WFH POLICY MANAGERS ALWAYS BEHIND WORST FOOD AND CAFETERIA POLICY NO TRANSPORT HR IS WORST, EVERY COMPANY WILL KEEP AN EMPLOYEE RELATIONS FOR EVERY PROJECT TO TAKE QUATERLY FEEDBACK, NO SUCH THING IN FEDEX. NEVER SEEN HR DOING ANYTHING, OR ANY ACTIVITY FOR EMPLOYEES. I THOUGHT FEDEX IS A GREAT ORGANIZATION BEFORE JOINING IT, NOW MY VIEWS HAVE COMPLETELY CHANGES...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

1. Grandfathers tech stack 2. Politics 3. Lengthy process 4. Slowest work and lot of approval process 5. Too many org changes 6. Toxic work culture 7. Micromanagement 8. Non technical managers proposing technical things 9. No empathy 10. 4 days WFO 11. No motivation 12. Poor bonus 13. Worst HR 14. No clarity on Fedex ACC 15. No documentation/KT 16. Late night meetings 17. No worklife balance 18. Lot of pay disparity 19. Cost cutting mindset 20. Job description and work doesn’t match Etc...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Not much. Worked at ACC and GSTATS org. Fully political environment & disrespectful leadership. Use and throw type mentality people. I regret joining here. Specially India team culture and leadership is worst

Dislikes

Micromanagement, senseless process and policies, biased environment, mostlikely you get feeling that you are working for family business( conflict of interest is visible on floor almost 70% are relatives on floor) hr has no role than onboarding. They are puppets in management hands

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Job security was good unfortunately fedex closed domestic service..in that point of view..

Dislikes

Need to change organization policy as depend upon nation wise.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Wonderful learning experience

Dislikes

None No negative comments

Likes

Highly supportive

Dislikes

No dislikes from my end

Work Details

Work related travel: This job involves Travel Within Country.