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FedEx Express Customer Success, Service & Operations Department Reviews

based on 11 reviews
Updated 20 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.9

Company culture

3.8

Work-Life balance

3.7

Skill development

3.7

Work Satisfaction

3.6

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in FedEx Express Customer Success, Service & Operations Department Reviews

11 reviews found for "work life balance"

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People also ask about FedEx Express's Customer Success, Service & Operations Department

Is FedEx Express's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 11 employee reviews, it's clear that most employees have an average experience working at FedEx Express's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does FedEx Express's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, FedEx Express's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.6 out of 5, based on 11 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FedEx Express's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at FedEx Express's Customer Success, Service & Operations Department, click here.
How is the work culture at FedEx Express's Customer Success, Service & Operations Department?
Work culture at FedEx Express's Customer Success, Service & Operations Department is rated 3.9 out of 5 by 11 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FedEx Express's Customer Success, Service & Operations Department, click here.
How is the job security at FedEx Express's Customer Success, Service & Operations Department?
Based on 11 reviews on AmbitionBox, FedEx Express's Customer Success, Service & Operations Department employees rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FedEx Express's Customer Success, Service & Operations Department, click here.
Is work from home available at FedEx Express's Customer Success, Service & Operations Department?
According to AmbitionBox, 6% of FedEx Express's Customer Success, Service & Operations Department employees work from home permanently, 94% work from the office, and undefined% follow a hybrid model, based on 15 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at FedEx Express's Customer Success, Service & Operations Department, click here.
How do I get a job at FedEx Express's Customer Success, Service & Operations Department?
To get a job at FedEx Express's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top FedEx Express interview questions and practice your responses to prepare thoroughly.

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Work Policy at FedEx Express Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 15 reviews in last 6 months

Work from office

Work from office

94%
Permanent work from home

Permanent work from home

6%

Gender Based Ratings at FedEx Express Customer Success, Service & Operations Department

based on 177 reviews
3.8
Rated by 43 Women

Rated 4.0 for Job Security and 3.6 for Work-Life Balance

women
4.0
Rated by 134 Men

Rated 3.9 for Company Culture and 3.9 for Job Security

men

Working Days at FedEx Express Customer Success, Service & Operations Department

based on 184 reviews
Monday to Saturday
40%
Monday to Friday
29%
Rotational Shift
21%
Alternate Saturday off
5%
Other
5%

Work Timings at FedEx Express Customer Success, Service & Operations Department

based on 184 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6pm)
57%
12%
6%
25% employees reported other strict timings

Shift Timings at FedEx Express Customer Success, Service & Operations Department

based on 184 reviews
Day shift
Night shift
96%
4%

Business Travel at FedEx Express Customer Success, Service & Operations Department

based on 184 reviews
No travel
53%
Within city
34%
Within country
10%
International travel
3%
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