Fareportal Back Office Executive Reviews

Likes

Just the salary.

Dislikes

Working at Fareportal was the worst professional experience of my life. The office culture is toxic, with zero regard for employees' well-being. The company's sole focus is on achieving targets, often through unethical means, such as pressuring employees to sell plane tickets or hotel bookings at exorbitant markups, particularly to vulnerable groups like senior citizens or those who are less tech-savvy. Selling a $100 ticket for $1000 is not uncommon, and this blatant exploitation is actively encouraged. Work-life balance does not exist here. The company demands extra hours almost daily and forces employees to work six days a week at least twice a month under false pretenses of unmet targets. They don’t care if you’re sick or hospitalized – meeting targets is the only thing that matters. Forget about promotions or skill development; you’re merely a cog in their machine, logging in to scam unsuspecting customers. The management is the worst part. A manager who went by the alias "Rob" epitomized the toxic environment. His behavior was outright abusive, constantly threatening employees with job loss if targets weren’t met. Complaining to HR is useless because they turn a blind eye to everything, protecting their own interests. His harassment drove me into depression, and there was no support from the company whatsoever. Yes, the salary and incentives can be decent, but they come at a huge moral and mental cost. Your earnings depend on how well you can manipulate and mislead people into paying outrageous prices. This is not a company for anyone who values ethics, personal well-being, or professional growth. Overall, my experience was horrible. I would give this company 0 out of 10 and never recommend it to anyone. If you want to destroy your mental health and lose all work-life balance, Fareportal is the place for you. Good luck if you decide to join—you’ll need it....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Superb

Dislikes

Superb and great work place

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good incentives

Dislikes

No work-life balance

Work Details

Work policy: 2 months home and 2 months office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working with team member looks ok

Dislikes

Shift timing and management

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Food and transportation.

Dislikes

Location and pressure

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Initially, I was so excited to work for Travel Domain and I got good reviews from my reference. Now, Its been years but now I feel everything i so wrong and bullying.TL name (Robinson) & HR's are terrible. They will play with words, they gonna pretend to listen to your valid reasons along with Proofs and eventually they all are going to issue their so called Action Plan (CAP) and will loot your hard earned incentives in one go. HR's are even worst and a bit racist i must say. I tried all my possible ways to raise my concern and voice to the upper management, however they suppressed me and gave threat warnings indirectly. I'll be taking a legal action though as mentally I am exhausted and financial they have destabilized me. I am gonna fight for my right...Read More

Dislikes

Everything is a lie. They are scammers and they are not even so called Customer Centric. They loot customers all over the world in the name of their services and packages.

Work Details

Work policy: NA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Beautiful experience working with farportal all the higher management is so supportive and really happy working with the company

Dislikes

Na

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Incentives, meal & cab facility. Infrastructure is ok too

Dislikes

Leaves are'nt provided in time even when we have more than enough in our balance. Employees had no fix week'offs. Two days off's were rotated between colleagues and it was very inconvenient when we were given Week offs in place of Leaves. We had to manage next week without any off's and had to work whole 10 days in a row as previous weeks off's were adjusted as leaves.

Likes

The people and the work ethic.

Dislikes

Slow promotions

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Likes

Dislikes

Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cab and food

Dislikes

Politics, favouritism, unethical

Likes

Seniors are helpful

Dislikes

sudden cost cutting

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything / Upper level behaviour