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Filter reviews by Falcon Force Customer Care Executive Reviews
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What employees say about Falcon Force?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Flexible timing
80% employees reported
No travel
75% employees reported
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Gender based rating
Rated by Women
1 reviews
Rated by Men
7 reviews
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8 reviews found
Customer Care Executive in Ggn
Don't work there a very bad company Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing everything is waste of time
Dislikes
Everything is waste don't waste your timé
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
If uh r going there just go for permanent/temporary basis don't even think to be permanent employee there...
Dislikes
I remember I started as an contractual employee but then I started working as permanent due to pandemic nd I didn't have any income source at that time.. they offered me 12k once I joined as permanent nd the way they used to behave was hilarious.. I chose to remain permanent cause I couldn't find the new employment source during pandemic nd when govt declared 2 months k lockdown period they asked their employees to remain in office nd eat the shit from their dirty and insanity pantry,, well it never ended there we asked for wfh but they said due to security issues they couldn't do that nd then I decided to leave. However my core reason to left that organisation is when my manager found that one of my friend called me on my extension nd asked for my lunch timing. My manager shouted on me saying " Arey yrr usko apne Ghar bulale na" I mean seriously wft nd how could he talk like that I confirmed that I had to leave nd then I got to know that there was a lot people who filled the complaint stating there harrasment experience nd HR never took a single step to investigate about it even when I filled they never did. Also , it wasn't the ending I worked there 10 months nd asked for my relieving nd entire month salary as it was a month end they neither give me experience letter not my salary nd I still remember it was a month end nd I didn't have any employment or salary to manage my family needs even when they used to give 12k to their permanent employee with no respect I didn't get that 12k for my work it was the hardest part..also if psndamic comes in future they will repeat the same thing nd they asked their own employee to clean washrooms nd use it. So here It's my humble request go for a good organisation nd if uh r thinking to join here plz join for 3 months only which is a contractual period.......Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in Gurgaon / Gurugram
AT&T Department
Overall Rating
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Skill development
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Likes
There's so much discrimination and racism and most important the people are so homophobic, u need to change who u r to work there, u can't be who u are u need to be someone else so i won't recommend it to anybody. And plus the salary is too less and the work is too much and so stressful.
Dislikes
The racism The discrimination The homophobia The salary The work pressure.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Awful
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Associate Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Improve the communication skill . As there are only us customer's. Salary credited time to time. No work stress . Only inbound call
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No growth . Low increment. Salary package is less as compare to other companies
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Salary
- Salary - Good
- Company culture - Good
Dislikes
growth
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Care Executive in Gurgaon / Gurugram
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment.
Dislikes
Not much carrer scope
- Salary - Poor
Work Details
It a good experience.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Care Executive in Gurgaon / Gurugram
Business Process Outsourcing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Seniors was good they were very helpful
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
- Job security - Poor
- Promotions - Poor
Customer Care Executive in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fake company
Dislikes
fake company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Top trending discussions
Similar Designation Reviews
Team Lead in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a good company wherein you can learn with the Joy...there are very supportive people like Vipin Manager and Ankita AM...
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Learned a lot and just because of that we are working in other companies..whatever the exposer got from there is really helpful in the future whatever we are doing..
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
- Job security - Bad
- Promotions - Bad
Overall Rating
Customer Support Executive in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment is very nice and comfortable.
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary is too low as per the Process and that too WALMART
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
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Likes
I like everything!
- Job security - Good
- Company culture - Good
Dislikes
Less salary!
- Salary - Bad
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like almost everything there, specially work culture and positive environment.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary is too less as per today's need even though you are experienced or not.
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its flexible
- Skill development - Good
- Job security - Good
- Company culture - Excellent
Dislikes
work life balance and salary
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Good
Dislikes
It's will be a salary
- Salary - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Gud and friendly staff
Dislikes
Overall gud for fresher
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Process Associate in Gurgaon / Gurugram
Full Time
Business Process Outsourcing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's amazing company for freshers to gain experience all members supervisor and team leaders and other co- workers are very helpful you can be a contractual or permanent job here it's a best company to gain experience
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing it's amazing to work here
Work Details
It's good I joined here at 7 sep 2020 till 30 April I worked here. I love to work in this organization happy.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Gurgaon / Gurugram
Full Time
Calling Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I left company long time ago...now jobless since 2 years.....
Dislikes
No team work....
- Skill development - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
As accordingly worked as processes associate.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Other Falcon Force Reviews
Call Center Executive in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The working environment is soo good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
The quality team gives unnecessary comments and insults instead of encouragement.
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
HR Executive Generalist in Gurgaon / Gurugram
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Every thing and all
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice Process Customer Care Executive in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Executive Assistant in Gurgaon / Gurugram
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall good to work and you can learn many thing during job
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice Process Associate in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Very good company for freshers, because of skill I gained there I got very good job offer. 2. Supportive supervisor, TL and manager. 3. Good and safe working environment, I know this because I stayed even in office during covid times
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
1. Company provides very low salary . 2. Only night shift.......
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Calling Agent in Gurgaon / Gurugram
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked 3 months. It’s good for fresher because you can develop your skills and it provides cab both side that is very good there.
- Salary - Excellent
- Job security - Excellent
- Work-life balance - Good
Dislikes
I have to work 10 hours that is very bad habit there
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Executive in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Company culture - Good
Dislikes
Pay too low
- Salary - Bad
- Promotions - Bad
Customer Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All Hr are Good and friendly type
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Less salary
- Salary - Poor
- Promotions - Poor
Senior Agent in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Falcon company has job security.
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
The salary was too less..The management also not good.
- Salary - Bad
Desktop Engineer in Gurgaon / Gurugram
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Excellent infrastructure
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No upgrade designation
Work Details
Good
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employee Benefits
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- 51-200 Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Falcon Force reviews submitted by Falcon Force employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Falcon Force is the right company for you. 100% of employees rep...orted the working days at Falcon Force as Rotational Shift. 80% employees reported the work timings at Falcon Force as Flexible timing. Read more- Home >
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