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4.0

based on 1.3k Reviews

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FactSet Customer Success, Service & Operations Department Reviews

based on 100 reviews
Updated 15 Dec, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.8

Company culture

3.7

Work-Life balance

3.7

Job Security

3.4

Work Satisfaction

3.1

Salary & Benefits

3.1

Skill development

3.0

Promotions/Appraisal

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Top FactSet Interview Questions

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Q1. What is income statement how do u calculate net profit? ... read more
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Q2. find a number which occurs odd number of times and all ... read more
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Get interview-ready with top interview questions

View all 147 questions
Q3. 1) how many financial statements 2) defference b/w shar ... read more
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Q4. Write python code to read from and write to a file
View answer (1)
Q5. How would you manage a irate client.
View answer (1)
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People also ask about FactSet's Customer Success, Service & Operations Department

Is FactSet's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 1.3k employee reviews, it's clear that most employees have an average experience working at FactSet's Customer Success, Service & Operations Department. Company culture holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about company culture and career growth on AmbitionBox.
Does FactSet's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, FactSet's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 1.3k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about FactSet's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at FactSet's Customer Success, Service & Operations Department, click here.
How is the work culture at FactSet's Customer Success, Service & Operations Department?
Work culture at FactSet's Customer Success, Service & Operations Department is rated 3.8 out of 5 by 1.3k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at FactSet's Customer Success, Service & Operations Department, click here.
How is the job security at FactSet's Customer Success, Service & Operations Department?
Based on 1.3k reviews on AmbitionBox, FactSet's Customer Success, Service & Operations Department employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at FactSet's Customer Success, Service & Operations Department, click here.
Is work from home available at FactSet's Customer Success, Service & Operations Department?
According to 12 AmbitionBox reviews, FactSet's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.
How do I get a job at FactSet's Customer Success, Service & Operations Department?
To get a job at FactSet's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top FactSet interview questions and practice your responses to prepare thoroughly.

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Work Policy at FactSet Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Hybrid

Hybrid

100%

2 days/week from office

67%

3 days/week from office

25%

Other hybrid work policies

8%

Gender Based Ratings at FactSet Customer Success, Service & Operations Department

based on 94 reviews
3.5
Rated by 30 Women

Rated 3.8 for Work-Life Balance and 3.6 for Job Security

women
3.6
Rated by 64 Men

Rated 3.8 for Job Security and 3.7 for Company Culture

men

Working Days at FactSet Customer Success, Service & Operations Department

based on 100 reviews
Monday to Friday
83%
Rotational Shift
12%
Monday to Saturday
5%

Work Timings at FactSet Customer Success, Service & Operations Department

based on 100 reviews
Flexible timing
Strict (4pm - 1am)
Strict (6.30am - 3.30pm)
40%
20%
18%
22% employees reported other strict timings

Shift Timings at FactSet Customer Success, Service & Operations Department

based on 100 reviews
Day shift
Night shift
65%
35%

Business Travel at FactSet Customer Success, Service & Operations Department

based on 100 reviews
No travel
76%
Within city
22%
Within country
2%
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