EXL Service is rated
4.4 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.4 out of 5 stars on
AmbitionBox, based on 10 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in EXL Service Senior Back Office Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
10 reviews found
Sort by:
Popular
Senior Back Office Executive in
Noida (working remotely)
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Environment and job security good
Dislikes
Salary expectation and Appraisal low
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Back Office Executive in
Noida
Full Time
·
Banking & Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Dec 2022
Likes
There are fixed working hours to work. It gives you oppertunity for development, teaches you for challenges.
Dislikes
Nothing
Work Details
Work policy:
Totally work from home
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Similar companies for Senior Back Office Executive
I dislike IT issue because do not solve quickly take huge time.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Back Office Executive (working remotely)
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2022
Likes
Work invironment is superb and there is no work pressure. It's feels good.
Dislikes
increment issue is the major problem.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Back Office Executive in
Gurgaon / Gurugram
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jun 2022
Likes
Team work, Good management
Dislikes
Delayed approvals
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Back Office Executive in
Greater Noida
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2021
Likes
Fabulous Management, Work environment & good opportunity for grow your skill and knowledge. Company policies are also good, appraisals are fair and they give good salary.
Dislikes
Nothing
Work Details
The work life of EXL bacame memorable for me, I learnt so many things for example that work with as a team, skill development training facility,
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Back Office Executive in
Grater Noida
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Feb 2022
Likes
Work environment
Dislikes
Promotion and CTC/Salary
Work Details
Owesome
Work days: Monday to Friday
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
EXL Service.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Noida (working remotely)
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Their work culture is good overe there all supervisors and managers are supportive.
Dislikes
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Senior Process Associate in
Pune
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 Oct 2024
Likes
EXL Services is worst company to work with. Their upper management always try to save their ruthless and characterless assistant manager. I am particularly talking about Pune's EXL office. Their security is pathetic they themselves keep on steal things from employees which are kept in locker. work life balance is pathetic as well. but I agree it depends on managers as well. some got good managers, and some got pathetic managers. Overall, it's not a good company to work with. Don't lose hope there are good companies as well. Give interviews for that but not for EXL....Read More
Dislikes
SAME AS ABOVE
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Operations Manager in
New Delhi
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Well, its an appealing organisation but the work culture and the gentry of people is terrible. If you are from AP, AR or any other domain then you will feel confined here.
Dislikes
Culture, Gentry of people, too small of an organisation and the list goes on
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Noida
Full Time
·
Health Informatics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 19 Sep 2024
Likes
Fraud company, not given proper training, pressurize again and again, terminate very easily, salary, appraisal very low , only name of exl aur nothing else.
Dislikes
Everything I dislike.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
Dislikes
No employee training skill development provided, less appraisal.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2024
Likes
It's a good company for freshers to learn if the team leads and managers are good and supportive
Dislikes
No employees benefits not a good response for the employees no proper hike and salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Ghaziabad
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 19 Jan 2025
Likes
Other
Dislikes
Pariaility promotion and appriasal.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Jan 2025
Likes
No work pressure
Dislikes
Salary not increased
Senior Associate in
Jaipur
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Jan 2025
Dislikes
Less hike and promotions
Senior Process Associate in
Noida (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 Jan 2025
Likes
Nothing to like
Dislikes
Work life not balance no increment
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Executive in
Greater Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
company infrastructure is fine.
Dislikes
Company provides no cultural or employee engagement activities. No extra benefits of working on festivals. No relaxation for medical emergency.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
Except the online trainings, everything is pathetic!!!
Dislikes
Promotion and Salary hikes are Pathetic!!!
Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!
Analytics Executive in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job.
please never join Baby singh team at all else your life will be pathetic.
Dislikes
office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.
SME in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2025
Likes
Organization is very good like a goverment job.
Dislikes
Managment team of the process AFLAC which is I was working in is very bad. Too much cost cutting, too much pressure on the employees. They hire the employees on 6 months contract, however there have no policy in EXL.
Work Details
Work related travel:This is a desk job.
Senior Manager in
Noida
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Not recommended for IT software people as all the technical work is outsourced.
Good for people who technically talk but work on manual ppts
Dislikes
No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.
Engagement Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Nothing
Dislikes
Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
Dislikes
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Senior Customer Support in
Pune
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
Dislikes
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Assistant Manager in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Dislikes
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work Details
Work policy:
Work from home for people based out of Delhi NCR
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Noida
Full Time
·
transformation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Company has work life balance and flexible working hours in Analatics and Digital.
Dislikes
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
People also ask about EXL Service's Senior Back Office Executives
Is EXL Service a good place to work for Senior Back Office Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 10 employee reviews, it's clear that most senior back office executives have a positive experience working at EXL Service. Job Security holds the highest rating at 4.9, while salary & benefits is rated the lowest amongst all factors at 3.5. Read reviews about job security and salary & benefits on AmbitionBox.
Does EXL Service pay their Senior Back Office Executives well?
According to AmbitionBox reviews, EXL Service senior back office executives rate their salary and benefits at 3.5 out of 5, based on 10 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's senior back office executives salaries here and to read reviews specifically about salary and benefits at EXL Service for senior back office executives, click here.
How is the work culture at EXL Service for Senior Back Office Executives?
Work culture at EXL Service for senior back office executives is rated 4.7 out of 5 by 10 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at EXL Service. To read reviews specifically about work culture at EXL Service for senior back office executives, click here.
How is the job security at EXL Service for Senior Back Office Executives?
Based on 10 reviews on AmbitionBox, EXL Service's senior back office executives rate job security at 4.9 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for senior back office executives, click here.