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3.8

based on 6.7k Reviews

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EXL Service Quality Analyst Reviews

based on 51 reviews
Updated 3 Dec, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.4

Company culture

3.3

Work-Life balance

3.2

Skill development

3.0

Work Satisfaction

2.7

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in EXL Service Quality Analyst Reviews

51 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about EXL Service's Quality Analysts

Is EXL Service a good place to work for Quality Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 51 employee reviews, it's clear that most quality analysts have an average experience working at EXL Service. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does EXL Service pay their Quality Analysts well?
According to AmbitionBox reviews, EXL Service quality analysts rate their salary and benefits at 2.7 out of 5, based on 51 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about EXL Service's quality analysts salaries here and to read reviews specifically about salary and benefits at EXL Service for quality analysts, click here.
How is the work culture at EXL Service for Quality Analysts?
Work culture at EXL Service for quality analysts is rated 3.4 out of 5 by 51 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for quality analysts, click here.
How is the job security at EXL Service for Quality Analysts?
Based on 51 reviews on AmbitionBox, EXL Service's quality analysts rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for quality analysts, click here.

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Gender Based Ratings for EXL Service Quality Analyst

based on 45 reviews
2.0
Rated by 7 Women

Rated 4.1 for Job Security and 2.2 for Company Culture

women
3.8
Rated by 38 Men

Rated 4.3 for Job Security and 3.8 for Company Culture

men

Working Days for EXL Service Quality Analyst

based on 51 reviews
Monday to Friday
82%
Rotational Shift
10%
Monday to Saturday
8%

Work Timings for EXL Service Quality Analyst

based on 51 reviews
Flexible timing
Strict (6.30am - 4.30pm)
Strict (9.30pm - 6.30am)
60%
10%
3%
27% employees reported other strict timings

Shift Timings for EXL Service Quality Analyst

based on 51 reviews
Day shift
Night shift
83%
17%

Business Travel for EXL Service Quality Analyst

based on 51 reviews
No travel
75%
International travel
8%
Within city
8%
Outside country
3%
Within the city
3%
Within country
3%
EXL Service Quality Analyst Salary
based on 209 salaries
₹1.8 L/yr - ₹8.2 L/yr
At par with the average Quality Analyst Salary in India
View more details
cab
Office cab/shuttle
5 total responses
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
6 total responses
+5 more benefits
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