EXL Service is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
3.4 out of 5 stars on
AmbitionBox, based on 51 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in EXL Service Quality Analyst Reviews
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51 reviews found
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Popular
Quality Analyst in
Noida
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Nov 2019
Likes
Not a great company as management always focus on individual terms instead of professional skills and caliber
Dislikes
IJP selection process is worst
Work Details
I was working as a quality analyst
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Work related travel: This job involves
International Travel.
Quality Analyst in
Noida
Medical Billing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2019
Likes
Exl Services is a good company. It is the multinational company where i got a lot of experience and the work environment is excellent.
Dislikes
Managers did not value individuals unique strengths
Work Details
Work days: Monday to Friday
(Flexible Timings)
Quality Analyst in
Greater Noida
Process and Excelence Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2018
Likes
Working in EXLfrom 10 years. I am satisfy from my job. I leaned lots of thin during my tenured.
Dislikes
The only thing. Management of Exp worst. They do not give opportunities who really deserve instead they created their own favorite. Which stop the growth of the company and its loyal employees.
Work Details
Auditing and analysis of error. Resolve the queries of the employees couching and feedback for new business general insurance
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Quality Compliance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Mar 2019
Likes
Work environment is without pressure.
Manage is really like management.
No any issue about leave.
Dislikes
I believe in Every organization there some drawbacks. Apart from promotions everything is good.
Work Details
No any work pressure.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Noida
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 Apr 2019
Likes
Leadership
Dislikes
Compensation
Work Details
Work days: Monday to Friday
(Flexible Timings)
You are reading trusted reviews. Keep reading to find out more about
EXL Service.
It is not a company where efficient people will flourish, only ones who know the art of licking can easily survive. The work done within allotted office hour is given no importance.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 Oct 2018
Likes
I like trainings
Dislikes
Salary/appraisal not good
Work Details
Hectic
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Noida
DBA / Data warehousing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Feb 2019
Likes
Na
Dislikes
Na
Work Details
I worked there as a Quality Analyst. My work is to audit the claims and given feedback to associates,analysis to ensure that we are meeting our all SLA's and Reporting for OPS and Process excellence team.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Greater Noida
Production & Manufacturing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 28 Aug 2018
Likes
Na
Dislikes
Job security
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Noida
Center 42 Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 10 Oct 2018
Likes
Job security and work environment
Dislikes
They are not pay salary as per the work
Quality Analyst in
Noida
Process excellence Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 22 Mar 2019
Likes
Its was very gud when i joined .It went from good to bad to worst as far as benefits and compensation is concerned.
Dislikes
Transport good and monetary benefits
Work Details
Work days: Monday to Friday
(Flexible Timings)
Quality Analyst in
Pune
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Apr 2018
Overall Rating
Quality Analyst in
Noida
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2018
Likes
Job security is 100%
Dislikes
No career growth
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Insurance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Apr 2021
Likes
The management and job security, infrastructure, facilities.
Dislikes
Nothing to say about this point.
Work Details
It was awesome
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Noida
Finance & Insurance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 23 Jun 2021
Likes
This is the best company I worked with. Working environment is so good.
Work Details
Good
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2019
Likes
Everything except salary scale
Dislikes
Salary scale
Work Details
Truly enjoys lot in Exl as compared to current organisation
People also ask about EXL Service's Quality Analysts
Is EXL Service a good place to work for Quality Analysts?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 51 employee reviews, it's clear that most quality analysts have an average experience working at EXL Service. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about job security and career growth on AmbitionBox.
Does EXL Service pay their Quality Analysts well?
According to AmbitionBox reviews, EXL Service quality analysts rate their salary and benefits at 2.7 out of 5, based on 51 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about EXL Service's quality analysts salaries here and to read reviews specifically about salary and benefits at EXL Service for quality analysts, click here.
How is the work culture at EXL Service for Quality Analysts?
Work culture at EXL Service for quality analysts is rated 3.4 out of 5 by 51 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at EXL Service for quality analysts, click here.
How is the job security at EXL Service for Quality Analysts?
Based on 51 reviews on AmbitionBox, EXL Service's quality analysts rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for quality analysts, click here.