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3.7

based on 6.7k Reviews

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EXL Service Customer Service Executive Reviews

based on 3 reviews
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 11 Sep, 2023

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.6

Company culture

3.6

Work Satisfaction

3.5

Skill development

3.4

Work-Life balance

2.9

Promotions/Appraisal

2.9

Salary & Benefits

Top Mentions in EXL Service Customer Service Executive Reviews

3 reviews found

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Top trending discussions

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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about EXL Service's Customer Service Executives

How is EXL Service to work for?
EXL Service is rated 3.7 out of 5, based on 36 reviews by employees on AmbitionBox. EXL Service is known for Job Security which is rated at the top and given a rating of 3.9. However, Salary & Benefits is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 2.9 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.6 at EXL Service by 36 employees. While job security is rated 3.9 and work-life balance is rated 3.4 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.

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EXL Service Customer Service Executive Reviews by Locations

EXL Service Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 EXL Service reviews submitted by EXL Service employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 71% of employees reporte...d the working days at EXL Service as Monday to Friday. 73% employees reported the work timings at EXL Service as Flexible timing. Read more

Gender Based Ratings for EXL Service Customer Service Executive

based on 34 reviews
3.1
Rated by 17 Women

Rated 2.9 for Job Security and 2.9 for Work-Life Balance

women
4.0
Rated by 17 Men

Rated 4.3 for Job Security and 4.1 for Work Satisfaction

men

Working Days for EXL Service Customer Service Executive

based on 36 reviews
Monday to Friday
71%
Rotational Shift
21%
Monday to Saturday
8%

Work Timings for EXL Service Customer Service Executive

based on 36 reviews
Flexible timing
Strict (7.30pm - 4.30am)
Strict (6pm - 3.30am)
73%
5%
5%
17% employees reported other strict timings

Shift Timings for EXL Service Customer Service Executive

based on 36 reviews
Night shift
Day shift
60%
40%

Business Travel for EXL Service Customer Service Executive

based on 36 reviews
No travel
92%
Within city
8%
EXL Service Customer Service Executive Salary
based on 189 salaries
₹1.1 L/yr - ₹6 L/yr
19% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for EXL Service Customer Service Executive
cab
Office cab/shuttle
5 total responses
healthInsurance
Health insurance
3 total responses
officeGym
Office gym
3 total responses
softskill
Job/Soft skill training
3 total responses
+2 more benefits
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