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EXL Service Verified Tick

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3.7

based on 6.8k Reviews

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EXL Service Customer Service Executive Pune Reviews

based on 1 review
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 11 Sep, 2023

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.9

Job Security

3.3

Skill development

3.2

Work Satisfaction

3.1

Work-Life balance

3.1

Company culture

2.9

Salary & Benefits

2.8

Promotions/Appraisal

Top Mentions in EXL Service Customer Service Executive Pune Reviews

1 review found

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Career Advice
2w
monstrouswatermelon
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works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
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People also ask about EXL Service, Pune Customer Service Executives

How is EXL Service to work for?
EXL Service is rated 3.6 out of 5, based on 15 reviews by employees on AmbitionBox. EXL Service is known for Job Security which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 2.9 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.1 at EXL Service by 15 employees. While job security is rated 3.9 and work-life balance is rated 3.1 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.

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EXL Service Customer Service Executive Reviews by Locations

EXL Service Pune Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 EXL Service review submitted by EXL Service employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you. 62% of employees reported ...the working days at EXL Service as Monday to Friday. 89% employees reported the work timings at EXL Service as Flexible timing. Read more

Gender Based Ratings for EXL Service Customer Service Executive Pune

based on 14 reviews
3.2
Rated by 9 Women

Rated 3.3 for Work-Life Balance and 3.3 for Job Security

women
3.8
Rated by 5 Men

Rated 4.1 for Job Security and 3.8 for Skill Development

men

Working Days for EXL Service Customer Service Executive Pune

based on 15 reviews
Monday to Friday
62%
Rotational Shift
38%

Work Timings for EXL Service Customer Service Executive Pune

based on 15 reviews
Flexible timing
Strict (6pm - 3.30am)
89%
11%

Shift Timings for EXL Service Customer Service Executive Pune

based on 15 reviews
Night shift
100%

Business Travel for EXL Service Customer Service Executive Pune

based on 15 reviews
No travel
90%
Within city
10%
EXL Service Customer Service Executive Salaries in Pune
based on 75 salaries
₹1.1 L/yr - ₹7 L/yr
9% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for EXL Service Customer Service Executive Pune
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
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