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3.7

based on 6.7k Reviews

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EXL Service Associate Reviews

based on 349 reviews
Updated 19 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.0

Company culture

3.9

Work-Life balance

3.8

Work Satisfaction

3.7

Skill development

3.4

Salary & Benefits

3.1

Promotions/Appraisal

Top Mentions in EXL Service Associate Reviews

349 reviews found

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People also ask about EXL Service's Associates

Is EXL Service a good place to work for Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 349 employee reviews, it's clear that most associates have a positive experience working at EXL Service. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does EXL Service pay their Associates well?
According to AmbitionBox reviews, EXL Service associates rate their salary and benefits at 3.4 out of 5, based on 349 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's associates salaries here and to read reviews specifically about salary and benefits at EXL Service for associates, click here.
How is the work culture at EXL Service for Associates?
Work culture at EXL Service for associates is rated 4.0 out of 5 by 349 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at EXL Service. To read reviews specifically about work culture at EXL Service for associates, click here.
How is the job security at EXL Service for Associates?
Based on 349 reviews on AmbitionBox, EXL Service's associates rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at EXL Service, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at EXL Service for associates, click here.
Is work from home available to Associates at EXL Service?
According to AmbitionBox, 18% of EXL Service's associates work from home permanently, 36% work from the office, and 46% follow a hybrid model, based on 34 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at EXL Service for associates, click here.

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Work Policy for EXL Service Associate

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Workplace policy may vary based on Department, Designation and Location.

based on 34 reviews in last 6 months

Hybrid

Hybrid

46%

2 days/week from office

21%

Other hybrid work policies

20%

3 days/week from office

5%

Work from office

Work from office

36%
Permanent work from home

Permanent work from home

18%

Gender Based Ratings for EXL Service Associate

based on 337 reviews
4.1
Rated by 96 Women

Rated 4.3 for Job Security and 4.1 for Company Culture

women
4.0
Rated by 241 Men

Rated 4.2 for Job Security and 3.9 for Work-Life Balance

men

Working Days for EXL Service Associate

based on 350 reviews
Monday to Friday
89%
Rotational Shift
5%
Monday to Saturday
4%
Alternate Saturday off
1%
Other
1%

Work Timings for EXL Service Associate

based on 350 reviews
Flexible timing
Strict (6.30pm - 3.30am)
Strict (5.30pm - 2.30am)
56%
4%
2%
38% employees reported other strict timings

Shift Timings for EXL Service Associate

based on 350 reviews
Night shift
Day shift
63%
37%

Business Travel for EXL Service Associate

based on 350 reviews
No travel
75%
Within city
19%
International travel
3%
Within country
3%
EXL Service Associate Salary
based on 1.7k salaries
₹1 L/yr - ₹5.6 L/yr
60% less than the average Associate Salary in India
View more details
cab
Office cab/shuttle
32 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
3 total responses
retirement
Retirement benefits
1 total response
+25 more benefits
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