Etech Global Services Reviews by 10+ Employees

What employees say about Etech Global Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

74% employees reported

Flexible timing

50% employees reported

No travel

87% employees reported

View more detailed insights

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11 reviews found

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Customer experience Specialist in Vadodara

Full Time

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 02 Mar 2025

Likes

Salary

Salary - Good
Company culture - Good

Dislikes

Job security and no support from management team

Skill development - Bad
Job security - Bad
Promotions - Bad

Employer’s Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work! Related to your feedback, we request you to reach out to HR Team.

Customer experience Specialist in Vadodara

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2025

Likes

People and Management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as of now!

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts. We appreciate everything you did for us to make Etech a great place to work!

Customer experience Specialist in Vadodara

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Oct 2024

Likes

Good company to earn

Dislikes

No job security

Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Employer’s Response

We are sorry to hear this, Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first.

Customer experience Specialist in Vadodara

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 20 Aug 2023

Likes

Clean workplace and infrastructure.

Company culture - Good

Dislikes

Job security, Poor Incentive slab, Rotational week off and shift, Lack of night shift allowance, no extra wages for Indian festivals

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive while you work with us. Related to your feedback, we request you to reach out to HR Team. We will be glad to investigate and help you. We stand by our vision to serve our people first. We appreciate everything you do for us to make Etech a great place to work!

Customer experience Specialist in Vadodara

Full Time

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 24 Apr 2023

Likes

Good if you have no college degree.

Dislikes

Horrible night shifts, full chat loads and zero benefits if you are under probation. Probation is for 6 months. And do not go with policy as people resign/abscond faster they change their notice period according to their convenient. As probation was to be 15 days but they made many people serve 60 days.

Skill development - Poor
Job security - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer experience Specialist in Vadodara

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jun 2022

Likes

Cab service Incentive

Dislikes

Office Politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Customer experience Specialist in Vadodara

Operation & Maintenance Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2022

Likes

The environment is good

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Too such targets

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

You are reading trusted reviews. Keep reading to find out more about Etech Global Services.

Customer experience Specialist in Vadodara

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jul 2021

Likes

Good working environment. Supervisor and other team members are very supportive. Also we have flexibility to take weekoff on any days and can change shift time in case of emergency. We can have maximum leave as well.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

We are not getting carrier growth here as well as salary increment.

Work Details

It is just awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts on working with Etech. Related to your comment, if you are open to discuss further, we encourage you to connect with HR Director. We are open for feedback and to improve. Thank you once again for this review and wish you all the best!

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Customer experience Specialist in Vadodara

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 May 2021

Likes

Great working environment with friendly teammates, leaders, and senior supervisors. Plus, with working hours the Inc. also takes care of every employee, whether it be socially; or officially; company policies are remarkable, appraisals are equitable, and the company also provides IJP (Internal Job Posting), salary hikes, lucrative incentives, and much more every year!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The most disappointing thing about working at Etech is to quit the company; hence, rest is all good ears about the Inc.

Work Details

The working life at Etech Inc. is way far interesting! Firstly, I struggled big time in the beginning as the job profile was new to me. I’ve learnt many new things such as: soft skills, self, personal, and professional improvisation, and much more!

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts on working with Etech. We are glad that you sensed some great positive factors within Etech. We appreciate everything you do for us to make Etech a great place to work!

Customer experience Specialist in Vadodara

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 May 2022

Likes

Decent salary, impressive increment

Salary - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Late night shift eg. 1 am 2 am 2:30 am

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Employer’s Response

Thanks for taking the time to submit your thoughts. We are glad that you sensed some great positive factors within Etech. We cater to International clients and therefore, the shifts are designed according to the business needs. Neverthless, we work 24 *7 and we have ample opportunities for people who have aspirations. We appreciate everything you do for us to make Etech a great place to work!

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Etech Global Services Vadodara Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Etech Global Services reviews submitted by Etech Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Etech Global Services is the right company for you. ...Read more

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Etech Global Services Customer experience Specialist Vadodara Reviews

Etech Global Services Customer experience Specialist Vadodara Reviews

What employees say about Etech Global Services?

Workplace insights

Rotational Shift

Flexible timing

No travel

11 reviews found

Tell us how to improve this page.

Etech Global Services Customer experience Specialist Reviews by Locations

Etech Global Services Vadodara Reviews by Designations