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Equifax

Compare

3.3

based on 208 Reviews

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Equifax Customer Success, Service & Operations Department Reviews

Updated 6 Mar, 2025

Overall Rating

3.3/5

based on 15 reviews

Rating distribution

5 (38.5%)

3 (23.1%)

1 (7.7%)

3 (23.1%)

Category Ratings

2.9

Work-life balance

2.9

Skill development

2.8

Company culture

2.7

Job security

2.7

Salary

2.6

Work satisfaction

2.5

Promotions

What employees say about Equifax?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

86% employees reported

Flexible timing

57% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

4 reviews

2.9

Rated by Men

9 reviews

Equifax is rated 3.3 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Equifax is rated 3.3 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All

Customer Success, Service & Operations

3.3

• 13 Reviews

Engineering - Software & QA

3.1

• 79 Reviews

Data Science & Analytics

3.8

• 27 Reviews

BFSI, Investments & Trading

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Senior Process Executive and Data Analyst in Mumbai

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Mar 2025

Dislikes

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Customer Service Associate in Bangalore / Bengaluru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Membership Associate in Mumbai

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2025

Likes

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Senior Executive Operations in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Feb 2025

Likes

Hybrid work

Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not as such

Job security - Poor

Work Details

Work policy: other

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Assistant Manager in Mumbai

Full Time

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Processing Executive in Mumbai

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Oct 2024

Likes

Nothing

Dislikes

Lot of parility within team

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Process Associate in Bangalore / Bengaluru

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 04 Sep 2023

Likes

Great place to work and better work Life balance.

Job security - Excellent
Promotions - Good
Work-life balance - Excellent

Dislikes

Everything seems to be good so far no hates

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Equifax.

Senior Data Analyst in Mumbai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2023

Likes

Cooperative management

Salary - Good
Job security - Excellent
Work-life balance - Good

Dislikes

Women growth rate is low

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Lead In Client Onboarding & MIS Officer in Mumbai

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Feb 2025

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Overall Rating

Senior Software Engineer in Mumbai

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Dec 2023

Likes

Freedom to work on multiple domains, also get to learn a lot of banking data system and operations

Job security - Good
Work-life balance - Good

Dislikes

Gender biased and favouriteism when it comes to promotion

Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sr. Manager- Ops Customer service in Mumbai

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Apr 2022

Likes

Diversity and well Balanced work culture

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Very limited career growth options

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

SME in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

posted on 01 Feb 2024

Overall Rating

Data Lead in Mumbai

Full Time

Operations Department

5.0

posted on 18 Dec 2023

Overall Rating

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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More about working at Equifax

HQ - Atlanta,Georgia, United States
IT Services & Consulting
201-500 Employees (India)
Public
Financial Services
Internet

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Equifax reviews submitted by Equifax employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Equifax is the right company for you. 86% of employees reported the worki...ng days at Equifax as Monday to Friday. 57% employees reported the work timings at Equifax as Flexible timing. Read more

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Equifax Customer Success, Service & Operations Department Reviews Reviews

Equifax Salaries in Customer Success, Service & Operations Department in India

Senior Processing Executive 7 salaries	₹6.3 L/yr - ₹8.1 L/yr
Team Coach 6 salaries	₹4 L/yr - ₹7.6 L/yr
Customer Service Executive 4 salaries	₹2.5 L/yr - ₹5 L/yr
Customer Support Executive 3 salaries	₹3.6 L/yr - ₹4.6 L/yr
Leader Quality Assurance 3 salaries	₹8.4 L/yr - ₹8.5 L/yr