Epicenter Technologies Team Lead Operations Reviews
based on 7 reviews
Updated 11 Jul, 2023
Overall Rating
4.2/5
How AmbitionBox ratings work?
Category Ratings
4.5
Company culture
4.5
Skill development
4.2
Job Security
4.2
Work Satisfaction
4.1
Salary & Benefits
4.0
Work-Life balance
3.9
Promotions/Appraisal
Epicenter Technologies is rated
4.2 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Epicenter Technologies is rated
4.2 out of 5 stars on
AmbitionBox, based on 7 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
Sort by:
Popular
Team Lead Operations in
Mira Bhayandar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2023
Likes
Management is approachable. Regular trainings for employee conducted for up skilling. Overall a hold organisation and people to work with. I worked there as Team leader for one of the premium domestic client.
Working with Epicenter Technologies was the best experience, Learned many things which is helping me for my future and career growth
Dislikes
Nothing
Work Details
Going great!
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Mumbai
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2018
Likes
Skill development and learning programme is good.
Dislikes
Daily basis management asking for stretch for one or two hours. You can not make balance between work and personal life after joined epicenter
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead Operations in
Mumbai
Team leader, Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Aug 2019
Likes
The worst company I have ever been worked with. They will consider you like slaved. Never go there.
Dislikes
The way the company treats the employees
Work Details
Worse
Work timings: Strict Timings
Work related travel:This is a desk job.
Team Lead Operations in
Mira Bhayandar
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Sep 2018
Likes
Overburdened as no automation system for reporting and management
Dislikes
Non practical team members, over burdened
Work Details
Exciting
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead Operations
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Nov 2017
Likes
its a good company to work with and it is for those who are looking out for a career in BPO.
Work environment and culture is satisfying.
Epicenter provides good opportunity for folks, also management is in safe hands so all my money epicenter😇😇.
Dislikes
as of now its good
Work Details
it was challenging
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Epicenter Technologies.
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Debt Collector in
Mumbai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Dec 2024
Likes
People with whom you will work with
Dislikes
Fells like school, no growth when it comes to salary
WFM Executive in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Dec 2023
Likes
Everything is nice. Employees centric.
Dislikes
Cafeteria need to improve in terms of food quality and cost is high as compared to quality of the food
Team Coach in
Mumbai
Full Time
·
BD / Pre Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Fixed Weekend off
Dislikes
It's not work from home anymore
WFM Executive in
Mira Bhayandar
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 12 Jan 2023
Likes
People centric
Dislikes
Company is good if you are working loyal and does not have much salary hike expectations
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
BPO Executive in
Mira Bhayandar
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2023
Likes
The environment of office
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Mira Bhayandar
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2023
Likes
Nothing
Dislikes
HR ARE NOT HELPFUL AT ALL, THEY JUST SIDE WITH THE TL AND MANAGERS AND THREATEN ABOUT JOB SECURITY..BAD EXPERIENCE
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Coach in
Mira Bhayandar
Full Time
·
Facility Management Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 04 Aug 2022
Likes
Company culture work atmosphere
Everyone ready to support
Dislikes
About appraisal
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Leader Quality in
Mumbai
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Jun 2022
Likes
Good........................
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Coach in
Mira Bhayandar
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 16 Sep 2023
Likes
Event organization by them
Dislikes
Less salary even you have experience.
Work Details
Work days: Monday to Saturday
BPO Executive in
Mira Bhayandar
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2022
Likes
Working new roles, working face to face exhibitors,the option to telework when ever I like love the organisational tasks, mentoring staff.
Dislikes
When I'm working with process, with unconditional situations process moved to another state...
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Other Epicenter Technologies Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Collection Executive in
Mira Bhayandar
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jul 2024
Likes
Nothing
Dislikes
Everything is a hell one you login you will be forced to set atlist for 10 hour a day. Not not will understand what you say even I have seen people getting heart attack due to them. You atleast take 500 calls a day . If you take single leave in a month they will give you memo. And final warning. If you say not to Ot then manager andhr will take you in a room and threaten you then live if you can't do it. Please do be a part of this hell. This company so be shutdown. ASAP...Read More
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Desktop Support Engineer in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 18 Mar 2024
Likes
For early start for career in IT it's good . If some one getting a promotion or good appraisal can continue . But everyone need progress in life .
Dislikes
Very slow progress and less promotion
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Dec 2024
Likes
Good Work
Dislikes
No dislike to the company
Team Lead in
Mumbai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Overall its good
Dislikes
Salary and appraisals
IT Engineer in
Pune
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Good for freshers
Dislikes
No issue found
Officer in
Mumbai
Full Time
·
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Flexible hours, nearby home
Dislikes
Poor management, little to no career growth, no guaranteed appraisal or incentives
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Executive in
Mumbai
Full Time
·
Compensation & Benefits Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Dec 2024
Likes
Mi
Dislikes
Nothing, but a lot
Work Details
Work days: Monday to Friday
Assistant Manager in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Nothing
Dislikes
Nothing about the epicenter I personally liked
Jr. Data Scientist in
Mumbai
Full Time
·
Data Science & Machine Learning Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 30 Nov 2024
Likes
There is good Job security except this nothing good there