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Encore Capital Group Customer Success, Service & Operations Department Reviews

Updated 4 Mar, 2025
Overall Rating
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4.1/5
based on 208 reviews

Rating distribution

Category Ratings

4.1

Company culture

3.9

Work-life balance

3.9

Skill development

3.8

Job security

3.8

Work satisfaction

3.5

Salary

3.3

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What employees say about Encore Capital Group?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

96% employees reported

Monday to Friday

Monday to Friday

53% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

75% employees reported

Gender based rating

4.1
female

Rated by Women

68 reviews

4.2
male

Rated by Men

134 reviews

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Explore Reviews by Department

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4.1
Β β€’Β 207 Reviews
4.3
Β β€’Β 38 Reviews
4.4
Β β€’Β 26 Reviews
4.2
Β β€’Β 25 Reviews
4.1
Β β€’Β 14 Reviews
4.1
Β β€’Β 10 Reviews
Top Mentions in Encore Capital Group Customer Success, Service & Operations Department Reviews

208 reviews found

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People also ask about Encore Capital Group's Customer Success, Service & Operations Department

Is Encore Capital Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 208 employee reviews, it's clear that most employees have a positive experience working at Encore Capital Group's Customer Success, Service & Operations Department. Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about company culture and career growth on AmbitionBox.
Does Encore Capital Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Encore Capital Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 208 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Encore Capital Group's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Encore Capital Group's Customer Success, Service & Operations Department, click here .
How is the work culture at Encore Capital Group's Customer Success, Service & Operations Department?
Work culture at Encore Capital Group's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 208 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Encore Capital Group's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Encore Capital Group's Customer Success, Service & Operations Department, click here .
How is the job security at Encore Capital Group's Customer Success, Service & Operations Department?
Based on 208 reviews on AmbitionBox, Encore Capital Group's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Encore Capital Group's Customer Success, Service & Operations Department. To read reviews about job security at Encore Capital Group's Customer Success, Service & Operations Department, click here .
Is work from home available at Encore Capital Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of Encore Capital Group's Customer Success, Service & Operations Department employees work from home permanently, 96% work from the office, and undefined% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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