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Encore Capital Group Customer Success, Service & Operations Department Reviews
Overall Rating
based on 211
reviews
What employees say about Encore Capital Group?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
96% employees reported
Monday to Friday
53% employees reported
Flexible timing
51% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
70 reviews
Rated by Men
135 reviews
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Customer Success, Service & Operations
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People also ask about Encore Capital Group's Customer Success, Service & Operations Department
Is Encore Capital Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 211 employee reviews, it's clear that most employees have a positive experience working at Encore Capital Group's Customer Success, Service & Operations Department.
Company culture holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Encore Capital Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Encore Capital Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 211 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Encore Capital Group's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Encore Capital Group's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Encore Capital Group's Customer Success, Service & Operations Department?
Work culture at Encore Capital Group's Customer Success, Service & Operations Department is rated 4.1 out of 5 by 211 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Encore Capital Group's Customer Success, Service & Operations Department. To read reviews specifically about work culture at Encore Capital Group's Customer Success, Service & Operations Department,
click here
.
How is the job security at Encore Capital Group's Customer Success, Service & Operations Department?
Based on 211 reviews on AmbitionBox, Encore Capital Group's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Encore Capital Group's Customer Success, Service & Operations Department. To read reviews about job security at Encore Capital Group's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Encore Capital Group's Customer Success, Service & Operations Department?
According to AmbitionBox, 4% of Encore Capital Group's Customer Success, Service & Operations Department employees work from home permanently, 96% work from the office, and undefined% follow a hybrid model, based on 24 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
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