Jana Small Finance Bank Customer Relationship Manager review

What employees say about Jana Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

78% employees reported

Flexible timing

45% employees reported

Within city

68% employees reported

View more detailed insights

Gender based rating

2.9

Rated by Women

12 reviews

3.9

Rated by Men

98 reviews

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Top Mentions in Jana Small Finance Bank Customer Relationship Manager Reviews

129 reviews found

Sort by: Popular

Customer Relationship Manager in Arambagh

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 26 Sep 2024

Likes

inner and outer branch contest & achievement prizes module on any segment like liabilities and assets, sales & collection vertical.

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Although 2nd & 4th Saturday is work off as per Banking system,yet as a normal working,moreover all state & national holiday is used as a normal working day which is very malpractice as per Banking norms.

Customer Relationship Manager in Nagpur (working remotely)

Full Time

Finance & Accounting - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 08 Feb 2025

Likes

Open Work Culture

Dislikes

People don't know about jana bank. Need to Advertisement of bank. Need to improve customer service.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Jaipur

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Aug 2024

Likes

Wrost experience I never want to work with this kind of banking sector

Dislikes

Work environment people behaviour the don’t know what is work management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Relationship Manager in Bangalore / Bengaluru

Full Time

Facility Management Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2025

Likes

Promotions - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Relationship Manager in Jalgaon

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 09 Mar 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Customer Relationship Manager in Cuttack

Full Time

Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Mar 2025

Likes

Likes her work-life balance

Dislikes

Managers are not real educated and not being professional

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Customer Relationship Manager in Raigarh

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Oct 2024

Likes

Team work and support for all time

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Management for work

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Relationship Manager in Salem

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2024

Likes

Good environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Area heads worst behaviour to the crems

Discover interview dos and don'ts from real experiences

Customer Relationship Manager in Shivamogga

Full Time

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Oct 2024

Likes

Bank is good

Dislikes

All employees are doing partiality 😡😡😡😡😡

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Pithampur

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

Good

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Timing issue problem & lokeson issue

Customer Relationship Manager in Alwar

Full Time

Finance Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 20 Jun 2024

Likes

Nothing is good

Dislikes

Not work life balance, very much politics

Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Bangalore / Bengaluru

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Feb 2024

Likes

Is a good work and growthing, communication excellent.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good growthing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Jorhat

Full Time

Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 02 Nov 2023

Likes

Skill development - Excellent
Promotions - Good

Dislikes

Good all my stuff

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Meerut

Full Time

Business Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jul 2023

Likes

If zero available then I'll give zero.

Dislikes

Management not good. Also H.R PARTIALLY to seniour, don't listened staff problems.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Kolkata

Full Time

Finance Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Mar 2024

Likes

Helpful colleuges

Salary - Good
Skill development - Good
Work satisfaction - Good

Dislikes

Bad culture in branch

Company culture - Bad
Work-life balance - Poor

Customer Relationship Manager in Mumbai

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Sep 2023

Likes

I really enjoy working in small finance.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relationship Manager in Mysuru / Mysore

Full Time

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 05 Jul 2023

Likes

Customer service , product design to customer satisfaction

Work satisfaction - Good
Work-life balance - Good

Dislikes

No dislike about Jana small finance Bank

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Berhampore

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Aug 2023

Likes

I like Salary from Jana small finance Bank

Salary - Good
Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Culture didn't like it

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Relationship Manager in Hajipur

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2023

Likes

I am happy bicouse it's team work Good 👍

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

PF Dabal Didaxcen then imployes very Sad and salary growth slow down

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Relationship Manager in Prayagraj / Allahabad

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Mar 2023

Likes

Organization is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Organization timeing morning 7:00 am is very bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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