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EbixCash

Compare

based on 236 Reviews

Filter reviews by

EbixCash Customer Success, Service & Operations Department Reviews

based on 33 reviews

Updated 30 Dec, 2024

Overall Rating

3.9/5

How AmbitionBox ratings work?

Category Ratings

4.2

Work-Life balance

4.2

Job Security

3.8

Work Satisfaction

3.6

Company culture

3.3

Salary & Benefits

3.3

Promotions/Appraisal

3.2

Skill development

Explore Reviews by Department

Customer Success, Service & Operations

3.9

• 33 Reviews

Engineering - Hardware & Networks

3.6

• 44 Reviews

Engineering - Software & QA

4.0

• 40 Reviews

Sales & Business Development

4.1

• 18 Reviews

BFSI, Investments & Trading

3.1

• 16 Reviews

Finance & Accounting

3.8

• 15 Reviews

33 reviews found

Sort by: Popular

Employee (working remotely)

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 12 Jul 2023

Likes

Ebix cash Company is good

Dislikes

Ebix cash company is good but there managers are not good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Advisor in Nalasopara east

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 05 Nov 2023

Likes

It's good option to start

Dislikes

Working hours

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Assistant Manager in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 02 Nov 2022

Likes

Growth is good in organisation

Dislikes

Appraisal are not done in time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 19 questions

Csa Supervisor in Somajiguda

Full Time

·

Porter Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Aug 2022

Likes

Supportive team leaders and got great friends there

Dislikes

When it comes to salary....they don't pay if someone leaves for an important reason...No leaves on emergency....

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 19 Apr 2022

Likes

Working as a team and helping each other and learning new thinks with new people while being in the company. Company policies r good and in lockdown company provided WFH facilities.

Dislikes

There is a lot of politics for IJP post and salary is good for freshers

Work Details

The job is quite interesting, I struggled a lot and supported company whenever they reqd... I have faced may challenges in my work while working and got success

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Bpo Customer Service in Somajiguda

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 29 Jul 2023

Likes

Here we get less salary, team leaders supports us, salary will hike very late, that's the problem here. There was a politics when I worked there.

Dislikes

There are some politics in the company, HR will promote only girls, we had much experience then the girls, they use to promote new girls as a HR or team leaders. That's the reason I left the company.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

mail analyst in Chennai

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 11 Sep 2024

Likes

It's a good place to learn something new !! Everyone over there so friendly !! I had work with amazing team

Dislikes

They will give all kind of work to you but you will not get the pay !! No appraisals Salary are so low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about EbixCash.

Customer excetives in Marol depot Midc

Billing software Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Apr 2022

Likes

I like and enjoying to do in ebixcash which i doesn't have that time ebixcash helped me more

Dislikes

Nothing

Work Details

1 years

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

To learn good things

Discover interview dos and don'ts from real experiences

Relationship Executive in Andheri

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 16 Apr 2022

Likes

Knowledge about all over insurance filed

Dislikes

Growth not possible

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

SME in Bangalore Rural

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 07 Apr 2022

Likes

Nothing

Dislikes

No proper management and terrible manager level people

Work Details

Will never want to remember

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Email Support Executive in Andheri East MIDC

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 07 May 2021

Likes

I am working in ebixcash from Jan 4 till now the environment of staff is not good trainer is good only and employs is good

Dislikes

Working form last 4yr I saw over there tl have a arrogant buz he good coordinate between operation manager and they do parsality between employees there is a lot of politics and the management doesn't address our issue salary is decent but career growth is slow

Work Details

In ebixcash is good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Non of them also Manny have issues in system they are provided pc always the Vpn is down and CRM will allways hang

Assistant Team Leader in Noida

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 11 Apr 2021

Likes

Actually recently company converted as formaly know as Assure Edge global Services Pvt Ltd where we enjoyed things according so, as of now not much know about ebix cash

Dislikes

I worked short period of time in this organization but some facilities are not providing as of now which necessary, like transport and other things which necessity for us

Work Details

I have not given very much time with ebix cash, so, not sure very much about things

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Nothing as of now

Retail Store Manager in Nagpur

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 19 May 2022

Likes

Aggressive Promotion about the company Ebixcash Travel

Dislikes

No Job Security for Retail outlets

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 33 EbixCash reviews submitted by EbixCash employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if EbixCash is the right company for you. 46% of employees reported the wo...Read more

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EbixCash Reviews >
EbixCash Customer Success, Service & Operations Department Reviews Reviews

Work Policy at EbixCash Customer Success, Service & Operations Department

i

based on 15 reviews in last 6 months

Work from office

100%

Gender Based Ratings at EbixCash Customer Success, Service & Operations Department

based on 33 reviews

Rated 4.7 for Work-Life Balance and 4.5 for Job Security

Rated 3.8 for Job Security and 3.7 for Work Satisfaction

Working Days at EbixCash Customer Success, Service & Operations Department

based on 33 reviews

Monday to Friday

46%

Rotational Shift

33%

Monday to Saturday

17%

Other

4%

Work Timings at EbixCash Customer Success, Service & Operations Department

based on 33 reviews

Flexible timing

Strict (9am - 6pm)

Strict (9.30am - 6.30pm)

36%

11%

11%

42% employees reported other strict timings

Shift Timings at EbixCash Customer Success, Service & Operations Department

based on 33 reviews

Day shift

Night shift

83%

17%

Business Travel at EbixCash Customer Success, Service & Operations Department

based on 33 reviews

No travel

80%

Within city

20%

EbixCash Salaries in Customer Success, Service & Operations Department in India

Network Engineer 10 salaries	₹1.9 L/yr - ₹3.4 L/yr
Assistant Manager 10 salaries	₹3 L/yr - ₹5.6 L/yr
Team Lead 5 salaries	₹1.8 L/yr - ₹6 L/yr
Network Engineer L1 4 salaries	₹2.1 L/yr - ₹3.5 L/yr
Customer Support Executive 4 salaries	₹1 L/yr - ₹3.3 L/yr

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