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Dell

Compare

3.9

based on 3.9k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Consumer Electronics Company - 2024

Filter reviews by

Dell Customer Service Executive Hyderabad / Secunderabad Reviews

Updated 1 Oct, 2024

Overall Rating

4.3/5

based on 6 reviews

Rating distribution

3 (50.0%)

2 (33.3%)

0 (0%)

1 (16.7%)

Category Ratings

4.4

Skill development

4.3

Salary

4.0

Company culture

4.0

Job security

4.0

Work-life balance

3.8

Work satisfaction

3.5

Promotions

What employees say about Dell?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Strict (12.30pm - 9.30pm)

75% employees reported

View more detailed insights

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6 reviews found

Sort by: Popular

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Management Consulting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Oct 2024

Likes

Environment and management is excellent 👌

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes everything is fine

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2023

Likes

Working with Fortune 500 was a great experience.

Salary - Good
Skill development - Good

Dislikes

Had a good time working with DELL. However managers/team leads were bossy always, which degrades an associate. Dell need to look into the managerial behaviour.

Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 May 2022

Likes

Its a torture to work in dell. I cant even concentrate on work because of pressure

Dislikes

Everything except the trainer and colleagues

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

US care Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Feb 2019

Likes

One thing I like the most is the security for girls

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Hyderabad / Secunderabad

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

It's been a great experience working with Dell so far.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Executive in Hyderabad / Secunderabad

Customer service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2019

Likes

Job security

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Transportation

Promotions - Bad

Work Details

Very rewarding

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Dell Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Dell reviews submitted by Dell employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Dell is the right company for you. 100% of employees reported the working days a...Read more