Cyfuture is rated
3.0 out of 5 stars on
AmbitionBox, based on 60 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cyfuture is rated
3.0 out of 5 stars on
AmbitionBox, based on 60 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cyfuture Customer Care Executive Reviews
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60 reviews found
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Popular
Customer Care Executive in
Jaipur
Sitapaura Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2021
Likes
I worked in this company.
And it was such a brilliant experience.
Dislikes
Nothing for dislike.
Work Details
My work role was there of a customer care executive in outbound process.
Company is good no dought and all staffs are very good and helpful .They also provide suttel facilities for there staf but only for some fix hours . For me company is good
Dislikes
Only issue is that there Salary slab is so bad or u can say that tension given .They hold 15 days Salary means u will receive ur salary after 15 of every month or may be more late some time they deduct sone minimum amount .we ask why but can't get any satisfied answer.
Work Details
My was good all team leaders are really helpful and manager also my manager was a very talented hardworking lady .she always listen everyone issue.
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Navi Mumbai
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Apr 2022
Likes
Good Work life management
Dislikes
Needs better office equipments
Customer Care Executive in
Noida
Cce Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jun 2020
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here....Read More
Dislikes
Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More
Work Details
Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task is slightly
Work days: Monday to Friday
(Flexible Timings)
Customer Care Executive in
Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 May 2022
Likes
Cyfuture is good
Dislikes
I like this work
Work Details
My feature life cyfuture
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Noida nsez plot no 152
Department is very bad Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Nov 2021
Likes
Stap is not good in 152 Noida nsez
And no rule regulations
Dislikes
Very bad feed back this company
Work Details
1 year
Work timings: Strict Timings
Work related travel:This is a desk job.
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Cyfuture.
Customer Care Executive in
sector-82 noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Jul 2020
Likes
Cab facility is very bad
Dislikes
Cab facility.management and washroom are very dirty
Manegement is not proper.. salary is not in time..
Customer Care Executive in
Patna
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Sep 2021
Likes
Company is very bad candition
Dislikes
Not like company
Work Details
Hr is not good vihaviyar
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Greater Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2019
Likes
Worst company...
Dislikes
Worst company
Work Details
Very worst
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2019
Likes
Good and friendly staff
Dislikes
Salary is too late
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Noida
Parivahan Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Apr 2019
Likes
Very bad organisation for development and skill enhanced of any person. Environment is very poor not cooperative leadership
Dislikes
Environment is very dull
Work Details
Cce
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Prayagraj / Allahabad
Pension call center Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Sep 2019
Likes
The best company I have ever seen
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Noida
Inbound cce Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 09 May 2018
Likes
The company is open to innovation and readily adopts latest technology. I love the fact that I m a part of a team that markets reliable, high quality technology and a globe client base. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.
Dislikes
Compensation is decent but growth is slow.
Work Details
I m working in cyfuture india pvt ltd and it is very good company for like job environment and teammates behavior. So I m happy with this company but growth is very slow. I m work with diffrent diffrent inbound process. I m work with many process in compa
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 May 2019
Likes
Cyfuture is a nice company and good job for students. Specially college student can do their study with job.
Dislikes
Salary period is long.
Customer Care Executive in
Dehradun
Customer care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2019
Likes
Company is nice but there its base on government service and it's just not have growth facilty
Dislikes
No growth and salary less
Work Details
I'm just make report of complain and queries of customer regarding the electricity and ask customers to pay there outstanding bills of customers and solve there problem
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Care Executive in
Noida
Any process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 01 Nov 2018
Likes
3.5 years
Customer Care Executive
IT Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 21 Aug 2018
Likes
Environment
Dislikes
No incentives and there isn't any salary rise at all
People also ask about Cyfuture's Customer Care Executives
Is Cyfuture a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 60 employee reviews, it's clear that most customer care executives have an average experience working at Cyfuture. Work Satisfaction holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Cyfuture pay their Customer Care Executives well?
According to AmbitionBox reviews, Cyfuture customer care executives rate their salary and benefits at 2.6 out of 5, based on 60 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cyfuture's customer care executives salaries here and to read reviews specifically about salary and benefits at Cyfuture for customer care executives, click here.
How is the work culture at Cyfuture for Customer Care Executives?
Work culture at Cyfuture for customer care executives is rated 2.8 out of 5 by 60 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cyfuture for customer care executives, click here.
How is the job security at Cyfuture for Customer Care Executives?
Based on 60 reviews on AmbitionBox, Cyfuture's customer care executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cyfuture. To read reviews about job security at Cyfuture for customer care executives, click here.
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