Cvent Customer Success, Service & Operations Department Reviews

Likes

Had the opportunity to work with a great team. Shout out to Mr. Vishal and Ms. Amrutha for all the support.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Everything :)

Dislikes

Nothing :)

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

The one star rating above says that a lot!

Dislikes

The leadership and people are completely opposite to the core values of the company and whatever they boast of.

Work Details

It wasn't the best!

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The compensation, culture and CEO are very good

Dislikes

Nothing much. Everything is good.

Work Details

The work life was good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The facilities, workplace ambiance and infrastructure

Dislikes

Within the finance vertical, there is no learning, the senior leadership is insecure, unable to take a stand on decisions and into self preservation mode and would not hesitate to make a scapegoat out of you to save their skin. There is no work life balance or work satisfaction - there are at least 30 iterations when it comes to slides for reviews. Whatever you do, will get shot down as it is not sales friendly....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It has stability in a way that your shifts are not rotational and you get Saturday Sundays off.

Dislikes

You will hear team managers making fun of their team members behind their backs. You will have to sign a bond which means you can't leave them for 30 months. However, if they think you are not able to grasp their product they will not think twice before showing you the door. If you are able to complete the bond and decide to move out there is a list of companies you can't join for 6 months after leaving Cvent. The list is comprehensive and designed in a way to trap 80% of those who want to move out. Promotions and movements used to be easier before but now it is not. It is a rat race, you will be ridiculed, pushed to the limits in the training. I have literally seen people crying because the mentors are so aggresive. For someone who can devote 5-6 years can think about Cvent. If you are not sure then please don't join Cvent, it is nothing what your friends on facebook tells you. Politics is so clear that your Team Leader will jokingly decline your request for a leave if you don't say yes to their demands. On your face every body is your friend but the moment someone leaves the organization they will start bashing their names. I have worked for 3 years and it was not a pleasant experience for me....Read More

Work Details

Work is hectic. They love to say that it is not a call center but it is indeed one glorified call center. Their tool has a lot of limitation which sometimes will result in a dissatisfied client and it is always your fault.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They are a good payer in the market. That's a good thing about Cvent. But interestingly, they use this parameter as a trap for employees to sign a two year bond. And trust me each day is a two year in itself.

Dislikes

Where do I begin. Only things to dislike. You might think that it's a negative feedback but trust me I have worked there for two years. It's a living hell. No matter how much money they throw at you, never fall for that coz if you want to leave the company, you will have to shell a heavier amount than your pay otherwise you won't begetting any documents related to your work ex. Before joining Cvent, I read online reviews at Glassdoor and other sites and I thought what you must be thinking now, that Cvent can't be that bad. It has a good name in the market and blah blah. But you only know the reality when you faced it yourself. Do yourself a favor and join a good organization. Don't give up and join there because of situations in professional life....Read More

Work Details

The work is hectic. It's boring at the same time. Nothing much to learn. You will be made to work in stretched shifts, weekends, month-end, quarter and year end. And at the end you will be shown the door.

Work days: Monday to Friday (Strict Timings)

Likes

Cvent is best place to work for.

Dislikes

Growth opportunity.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.