Crossword Bookstores Customer Service Associate Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 16 Dec, 2020
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Promotions/Appraisal
4.0
Company culture
4.0
Salary & Benefits
3.0
Work-Life balance
3.0
Skill development
3.0
Work Satisfaction
2.0
Job Security
Crossword Bookstores is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Crossword Bookstores is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Worst company,lot of investment done but it's a mental and physical torture slavery in the job
Dislikes
Everything
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Sep 2024
Likes
Good ambience this work place
Dislikes
nothing
Customer Support Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Apr 2024
Likes
Best Book store and work experience is very good
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 16 Oct 2023
Likes
Overall experience is good as per my experience
Dislikes
Nothing more to tell
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Jan 2023
Likes
You get appreciated for your work and get to learn alot of things.
Dislikes
Working hours.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Sales Executive in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Sep 2023
Likes
It's a skint wark to do good job
Dislikes
Cloger tym was not match my tym
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Mumbai
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Apr 2022
Likes
Staff management
Dislikes
No opportunity to working
Team Lead in
Mumbai
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Oct 2020
Likes
Books Collection
Dislikes
Team work
Work Details
Good
Work timings: Strict Timings
Customer Support Executive in
Jaipur
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Aug 2018
Likes
Environment is good
Dislikes
Growth opportunity is nothing social life is over In this job you cannot give time to your family and friends because they said you have to work min 11 hour there and sat Sunday no holiday
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Sales Manager
Manager Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Jun 2019
Likes
Do not expect to work in agency based braches
Dislikes
Agency will kills crossowrd brand name
Work Details
Work timings: Strict Timings
Other Crossword Bookstores Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Assistant Manager in
Pune
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Work culture is ok. Nothing like there to like. If you are interested to learn things then you can learn at your level.
Dislikes
Management needs to create hierarchy. Management should know roles and responsibilities of employees. They needs improve their learnings as well as employees also. No employee satisfaction is there. Those employees are happy only who are doing Yes Yes to management.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Cluster Manager in
Mumbai
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 13 Jul 2024
Likes
Learn a lot from this company. Owners are very good. They takes input from all the employees also share feedback with us. I would say one year back this company was best place to work. But now no one can survive in this company due to current culture.
Dislikes
From last one year culture is pathetic. No motivation, lot of partiality, favouritism, the current coo and ops head are destroying the company culture and brand image. Especially new coo and head of operations has a big role to destroying the brand image of crossword.
Purchase Executive in
Pune
Full Time
·
Procurement & Purchase Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Jul 2024
Likes
Good company culture but totaly depends on teams, because some teams are worst, Salary on time, good office, Time flexibility is a plus point
Dislikes
No Increament, Nothing new to learn, No proper management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Store Manager in
Udaipur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 17 Apr 2024
Likes
"They provide salaries on time and give opportunities to freshers, and the workload and pressure are average.
Dislikes
Nothing is organized properly, no one takes management responsibility, they don't value employees, and they never solve problems on time when you email them, unless you follow up on that email 3 or 4 times.
The HR policy is of a different type; for example, if an employee is leaving the job, they have an exit interview. They have this process in place, but the twist is that the exit interview form won't be filled out by the departing employee; instead, their manager will fill it out. This seems completely backwards to me....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Costumer Support in
Chandigarh
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Everyday thing is good but 1 month salary hold my resign period
Dislikes
Yes I dislike
Store Manager in
Chennai
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Dec 2024
Likes
One word to say ,Awesome
Dislikes
Nothing to say
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Store Manager in
Mumbai
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Knowledge about books
Dislikes
Company work culture
Internal Audit Executive in
Mumbai
Full Time
·
Audit & Control Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2024
Likes
People are too friendly
Dislikes
Working hrs
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Head Legal and Company Secretary in
Pune
Full Time
·
Legal Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Nothing
Dislikes
Commitments, Respect, Management, Work cultural and Dirty Politics.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Retail Store Manager in
Jaipur
Full Time
·
Corporate Communication Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Lot of learning! Skill development
Dislikes
Working culture not good In jaiour store and management not good
People also ask about Crossword Bookstores's Customer Service Associates
How is Crossword Bookstores to work for?
Crossword Bookstores is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Crossword Bookstores is known for Career growth which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Crossword Bookstores read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Crossword Bookstores?
According to AmbitionBox ratings, Crossword Bookstores employees rate its salary and benefits as 4.0 out of 5. You can know more about Crossword Bookstores Salaries at AmbitionBox
How is the work culture at Crossword Bookstores?
Work culture is rated 4.0 at Crossword Bookstores by 1 employees. While job security is rated 2.0 and work-life balance is rated 3.0 at Crossword Bookstores. Read detailed reviews by employees of Crossword Bookstores on AmbitionBox.