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based on 65 Reviews

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Crofarm Customer Success, Service & Operations Department Reviews

Updated 15 Sep, 2024

Overall Rating

4.0/5

based on 16 reviews

Rating distribution

5

9 (56.3%)

4

1 (6.3%)

3

3 (18.8%)

2

0 (0%)

1

3 (18.8%)

Category Ratings

3.5

Work-life balance

3.4

Company culture

3.4

Work satisfaction

3.3

Salary

3.2

Skill development

3.1

Promotions

3.0

Job security

What employees say about Crofarm?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

55% employees reported

Flexible timing

54% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

6 reviews

4.1

Rated by Men

10 reviews

Crofarm is rated 4.0 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Crofarm is rated 4.0 out of 5 stars on AmbitionBox, based on 16 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

Customer Success, Service & Operations

4.0

• 16 Reviews

Procurement & Supply Chain

3.5

• 7 Reviews

Engineering - Software & QA

3.9

• 7 Reviews

Sales & Business Development

3.4

• 6 Reviews

Finance & Accounting

4.6

• 4 Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Retention Specialist in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 15 Sep 2024

Likes

Work culture was good at retention department, but not now. Creepy people.

Work-life balance - Good

Dislikes

Not good for girls, creepy people.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Executive in Thane

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Feb 2024

Likes

Great place to work ,good people, good growth opportunity

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Did not like anything

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2024

Likes

Good culture, Good People

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Top Crofarm Interview Questions

asked in Key Account Manager interview

Q1. If per order delivery giving a delivery partner ₹25 while order value ₹100. ... read more

View answer (1)

asked in Key Account Manager interview

Q2. Suddenly 1 delivery partner denied to deliver order due to high order count ... read more

View answer (1)

asked in Key Account Manager interview

Q3. What are the skills you have explain with examples.

View answer (1)

asked in General Manager interview

Q4. How to improve wastage?

View answer (1)

asked in General Manager interview

Q5. Playing multiple ball at same time?

View answer (1)

Team Manager in Thane

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2024

Likes

I like the culture of the company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Senior Executive in New Delhi

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 22 Sep 2023

Likes

Few people's are good there

Dislikes

They are best to pretend that they are with you when you raise your voice for any kind of issue.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2023

Likes

Company staff is very good

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No any dislike

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2022

Likes

Beauty of start is lot of learnings and lot of scopes of improvement and growth.

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

No proper recognition, no appreciation

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Crofarm.

Assistant Manager in Gurgaon / Gurugram

Full Time

·

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2023

Likes

Good working time and bed old staff

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent

Dislikes

Old staff not good but company good

Job security - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jun 2023

Likes

Nothing

Dislikes

Did not pay full salary And all seniors are rude and not supporting.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Sep 2023

Likes

Learn a lot as that time it was just a startup

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Social Media customer care Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2023

Likes

Best company for youngester.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All good.

Work Details

Work policy: On based of needs

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Gurgaon / Gurugram

Part Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 06 Oct 2023

Likes

Dedication towards customers experience

Skill development - Good

Dislikes

Working environment and no promotions

Salary - Poor
Job security - Bad
Promotions - Bad
Company culture - Poor

Senior Customer Service Executive in Gurgaon / Gurugram

Escalation Desk Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jun 2022

Likes

Even if you are a fresher, so I would suggest you please do not join this company!!!!

Dislikes

They don't have anything to provide their employees. All they want is labour work from their employees.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Key Account Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 21 Jun 2024

Likes

1.Everyone is good in behavior except Ops Team. 2. Good employees engagement activities. 3. Cultural values ++ 4. Partner Management AVP, GM, Manager also helpfull.

Job security - Good

Dislikes

1. Work timing is exceeded without extra pay. 2. You can't freely spend your paid or non paid leave. Even you are hospitalized you will get call from delivery partners. So, there was no substitute for the time being. 3. Promotional increment is too much less as per the market. 4. All the time we are in meeting. 5. Maximum time they offer internship (1 yr.) for cost cutting.

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work policy: 6 Days from office & alternate Saturday work from home.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Inventory Incharge in Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 15 Apr 2024

Likes

No Growth

Dislikes

Not Growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Customer Support Associate in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

posted on 13 Mar 2024

Overall Rating

Top trending discussions

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I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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More about working at Crofarm

HQ - Gurgaon,Haryana, India
Internet
11-50 Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Crofarm reviews submitted by Crofarm employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Crofarm is the right company for you. 55% of employees reported the worki...ng days at Crofarm as Monday to Saturday. 54% employees reported the work timings at Crofarm as Flexible timing. Read more

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Crofarm Customer Success, Service & Operations Department Reviews Reviews

Crofarm Salaries in Customer Success, Service & Operations Department in India

Customer Support Executive 7 salaries	₹1.7 L/yr - ₹3.5 L/yr
Assistant Manager 4 salaries	₹5 L/yr - ₹7.5 L/yr
Senior Executive 3 salaries	₹3.5 L/yr - ₹4.1 L/yr
Senior Manager 3 salaries	₹7.8 L/yr - ₹17 L/yr
Senior Executive Officer 3 salaries	₹3.5 L/yr - ₹5.2 L/yr

Explore more salaries

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