Continuum Managed Services Customer Service Associate Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 29 Jun, 2022
Overall Rating
3.8/5
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Category Ratings
3.8
Company culture
3.8
Work-life balance
3.8
Skill development
3.8
Work satisfaction
2.4
Job security
2.4
Salary
1.7
Promotions
Continuum Managed Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Continuum Managed Services is rated
3.8 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Service Associate in
Mumbai
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 29 Jun 2022
Likes
Overall ok.
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing much.
Promotions - Poor
Customer Service Associate in
Mumbai
Service Desk Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Apr 2021
Likes
Nothing to learn
Dislikes
Management is rubbish they dont give you leaves properly and no sort of proper communication
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Technical Support Engineer in
Mumbai
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 30 Mar 2024
Likes
It’s great company to work and develop your skills
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
None
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Pune
Full Time
·
Network Operation Center Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 May 2021
Likes
good job security if you are on company payroll, work culture is depend upon team, Management is ok.
Job security - Good
Dislikes
Salary - Poor
Skill development - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Apr 2022
Likes
Not satisfied.
Dislikes
No job security.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work Details
Not good.
Work days: Monday to Friday
(Strict Timings)
Technical Support Engineer in
Pune
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
3.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 26 Dec 2021
Likes
Company culture is great, they do have multiple shifts but most of the time you will get Night shift because they give support in EST timezone. Repetitive work night shift allowance is lower than other companies.
Promotion cycle is hectic but they do provide 10-20% increment in yearly appraisal cycle.
Salary - Good
Job security - Excellent
Company culture - Excellent
Dislikes
Promotion cycle is not good.
Promotions - Poor
Work Details
If you are comfortable with doing night shift whole year then work life balance is good for you.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 24 May 2022
Likes
Company culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Most of the time getting night shift
Work Details
Great
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Pune
Network Operation Center Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 11 Jan 2022
Likes
Friendly atmosphere and understanding management (At least in my poject)
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Low career growth rate and internal policy bending tendencies.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Saki Naka Andheri
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 31 Oct 2022
Likes
Work from office was good.
Salary - Excellent
Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
They put you on contract with vendor and our unclear whether they want to put you on paper till the last moment. And when your contract is over they don't extent it. Bad management.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Mumbai
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 14 Jul 2021
Likes
None
Dislikes
Pathetic Company. Don't work for long period.
Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad
Work Details
Over worked and less paided.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Technical Support Engineer in
Mumbai
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Dec 2020
Likes
Everything
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
There is nothing to dislike but Salary is less and WFH benifits should be more.
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Mumbai
Extended Helpdesk Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 11 Dec 2018
Likes
Career growth is zero unless you are in good books of your senior.
Dislikes
No growth opportunity and it has become a tradition to lay off people without any reason. Company is in profit though recently they shutdown Helpdesk Mumbai operations without any reason.
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work is boring lot of manual work. It’s always between NOC team vs Helpdesk Team. Just like elephants fights, ants get killed.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Continuum Managed Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
System Engineer in
Pune
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Mar 2023
Likes
Helping environment
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Team leader politics
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Team Leader in
Mumbai
Full Time
·
DBA / Data warehousing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 06 Dec 2022
Likes
Great place for learning and being yourself.
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Na
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
Work related travel:This is a desk job.
Security Analyst in
Pune
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 07 Mar 2022
Likes
Team environment
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Compensation and benefits
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
NOC Engineer in
Mumbai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 15 Apr 2021
Likes
Working Environment, Career Culture And Opportunities
Salary - Excellent
Skill development - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Server Administrator in
Mumbai Suburban
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 25 Mar 2021
Likes
It values its employees.
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
It would be really great if they dissolve people hired by third party vendors really early.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Senior Information Security Analyst in
Mumbai
Full Time
·
Security Operation Center Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 31 Aug 2020
Likes
The company understand the practical condition of the individual during the pandemic
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work Details
Work days: Rotational Shift
(Flexible Timings)
MIS Executive in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Dec 2018
Likes
It great time working with continuum
Salary - Good
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
Great and learning
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Database Administrator in
Mumbai
Full Time
·
DBA / Data warehousing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 28 Dec 2022
Likes
Great place to work & always they work with new technologies
People also ask about Continuum Managed Services's Customer Service Associates
How is Continuum Managed Services to work for?
Continuum Managed Services is rated 3.8 out of 5, based on 2 reviews by employees on AmbitionBox.
Continuum Managed Services is known for Company culture which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 1.7 and can be improved. To know first hand how it is like to work at Continuum Managed Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Continuum Managed Services?
According to AmbitionBox ratings, Continuum Managed Services employees rate its salary and benefits as 2.4 out of 5. You can know more about Continuum Managed Services Salaries at AmbitionBox
How is the work culture at Continuum Managed Services?
Work culture is rated 3.8 at Continuum Managed Services by 2 employees. While job security is rated 2.4 and work-life balance is rated 3.8 at Continuum Managed Services. Read detailed reviews by employees of Continuum Managed Services on AmbitionBox.
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