Concentrix Corporation Customer Support Representative Reviews
based on 65 reviews
Updated 31 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.1
Job Security
3.8
Company culture
3.6
Skill development
3.6
Work Satisfaction
3.5
Work-Life balance
3.1
Salary & Benefits
3.0
Promotions/Appraisal
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Customer Support Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
65 reviews found
Sort by:
Popular
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 26 Nov 2024
Likes
The environment they are providing
Dislikes
The poltics happened, If you are telling truth and it's not like your TL then , they make your life hell, because everyone is doing politics, SME to TL, or Manger
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
New Delhi
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Dec 2024
Likes
I like this company working conditions and management
Dislikes
No dislike
What people are saying about Concentrix Corporation
Customer Support Representative in
Bangalore / Bengaluru (working remotely)
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2024
Likes
NA
Dislikes
Work schedule, mental health pressure always focusing on scores
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Work culture environment
Dislikes
Working time salary lowest
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jul 2024
Likes
Good
Dislikes
Skill development opportunities is less
Customer Support Representative in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Nothing
Dislikes
No work culture ethics
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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Concentrix Corporation.
Customer Support Representative in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Nothing to like about all the people with dire need of money even don't go here.. Don't fall for the positive review or such try going for tp, or other bpo
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Sep 2023
Likes
I spent 9 months in concentrix I learned a lot of things and if I get a opportunity in future I loved to work again in concentrix again.
Dislikes
Only one thing I disliked in cnx that my lob is changed while I was working good in my previous lob that changing in lob make me left from the job from CNX.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 29 Aug 2023
Likes
People listen to you , job security is there
Dislikes
Low salary , worst cab service
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Visakhapatnam
Full Time
·
Ambassador Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Nov 2022
Likes
Culture. Concentrix is good company and it helps the employee's to develop to skill and knowledge. You also learn about business and services and also ours ability to work and knowledge.
Dislikes
I found here is lack of support to give promotion. As per your work, they do not get them promoted and as per your work, you will not get extra salary, as there is some certain conditions to be eligible for incentives and Overtime. There is limit of overtime that is disadvantage.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Company culture
Dislikes
Salary and appraisal.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Mar 2023
Likes
I love the work environment and job security
Dislikes
Nothing to dislike every thing is awesome and perfect.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2023
Likes
CNX CNX CNX CNX
Dislikes
C Salary
Customer Support Representative in
Bhubaneswar
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2023
Likes
yes i liked it
Dislikes
nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2023
Likes
Job security and good team leader
Dislikes
None
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Representative in
Visakhapatnam
Full Time
·
Business Process Outsourcing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 28 Aug 2022
Likes
Job security
Dislikes
No hike in salary. Politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 03 Nov 2022
Likes
Nothing at all
Dislikes
basically Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Representative in
Ranchi (working remotely)
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Jan 2024
Likes
Work culture, colleges and team leaders
Dislikes
Nothing
Customer Support Representative in
Bangalore / Bengaluru
People also ask about Concentrix Corporation's Customer Support Representatives
Is Concentrix Corporation a good place to work for Customer Support Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 65 employee reviews, it's clear that most customer support representatives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Support Representatives well?
According to AmbitionBox reviews, Concentrix Corporation customer support representatives rate their salary and benefits at 3.1 out of 5, based on 65 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer support representatives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer support representatives, click here.
How is the work culture at Concentrix Corporation for Customer Support Representatives?
Work culture at Concentrix Corporation for customer support representatives is rated 3.8 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer support representatives, click here.
How is the job security at Concentrix Corporation for Customer Support Representatives?
Based on 65 reviews on AmbitionBox, Concentrix Corporation's customer support representatives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer support representatives, click here.
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