Add office photos
Filter reviews by
Top Mentions
in Cogent Customer Success, Service & Operations Department Reviews
9 reviews found for "salary"
Return to all reviews
asked in
Virtual Customer Service interview
Q1. What are the benefit of work from home ?
View answers (2) 
asked in
Customer Service Executive interview
Q2. What is the BPO nad what is the customer service
View answer (1) Get interview-ready with top interview questions
View all 7 questions
asked in
Customer Service Associate interview
Q3. What do you know about this process(customer care)?
View answers (2) 
You are reading trusted reviews. Keep reading to find out more about
Cogent.
Discover interview dos and don'ts from real experiences
Return to all reviews
Top trending discussions
View All
Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
Got a question about Cogent?
Ask anonymously on communities.
Claim your company page and respond to reviews as an employer.
People also ask about Cogent's Customer Success, Service & Operations Department
Is Cogent's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 26 employee reviews, it's clear that most employees have an average experience working at Cogent's Customer Success, Service & Operations Department. Work-Life balance holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about work-life balance and career growth on AmbitionBox.
Does Cogent's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Cogent's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.8 out of 5, based on 26 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Cogent's Customer Success, Service & Operations Department, click here.
How is the work culture at Cogent's Customer Success, Service & Operations Department?
Work culture at Cogent's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 26 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent's Customer Success, Service & Operations Department, click here.
How is the job security at Cogent's Customer Success, Service & Operations Department?
Based on 26 reviews on AmbitionBox, Cogent's Customer Success, Service & Operations Department employees rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Cogent's Customer Success, Service & Operations Department, click here.
Tell us how to improve this page.
- Home >
- Reviews >
- Cogent Reviews >
- Cogent Customer Success, Service & Operations Department Reviews Reviews
Gender Based Ratings at Cogent Customer Success, Service & Operations Department
based on 45 reviews
Rated by 21
Women
Rated by 24
Men
Working Days at Cogent Customer Success, Service & Operations Department
based on 46 reviews
Rotational Shift
81%
Monday to Saturday
15%
Other
4%
Work Timings at Cogent Customer Success, Service & Operations Department
based on 46 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 8pm)
59%
7%
3%
31% employees reported other strict timings
Shift Timings at Cogent Customer Success, Service & Operations Department
based on 46 reviews
Day shift
Night shift
92%
8%
Business Travel at Cogent Customer Success, Service & Operations Department
based on 46 reviews
No travel
65%
Within city
35%
|
Customer Service Associate
19
salaries
|  ₹1.6 L/yr - ₹3.2 L/yr |
|
Customer Care Executive
17
salaries
| ₹1.8 L/yr - ₹3 L/yr |
|
C.S.A
16
salaries
| ₹1 L/yr - ₹2.5 L/yr |
|
Customer Service Executive
16
salaries
| ₹1.3 L/yr - ₹2.8 L/yr |
|
Customer Support Executive
11
salaries
| ₹1.4 L/yr - ₹3 L/yr |
Explore more salaries
Health insurance
1 total
response
Job/Soft skill training
2 total
responses
Cafeteria
2 total
responses
Retirement benefits
0 total
responses
Compare Cogent with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Rate your company